Rupandeep Singh
Cupertino,CA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Hospitality professional ready to excel in front desk operations. Expertise in managing guest interactions and ensuring welcoming environment. Known for strong teamwork and adaptability, ensuring seamless operations and guest satisfaction. Recognized for excellent communication skills and friendly, approachable demeanor.
Overview
8
8
years of professional experience
Work History
Hotel Front Desk Clerk
Best Western Hotel
Mountain View, CA
06.2025 - Current
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Handled financial transactions accurately, ensuring proper billing and payment processing.
- Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
- Managed a high volume of calls, directing guests to appropriate departments and services.
Assistant Manager
Shan restaurant
San Jose, CA
10.2019 - Current
- Reviewed completed work to verify consistency, quality and conformance.
- Completed inventory audits to identify losses and project demand.
- Assigned work and monitored performance of project personnel.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Assistant Manager
Shan auto services
Santa Clara, CA
02.2018 - 09.2019
- Reviewed completed work to verify consistency, quality and conformance.
- Completed inventory audits to identify losses and project demand.
- Held or supplied tools, parts and supplies for other workers.
- Ordered parts, tools and supplies to stock shop and prepare for repair jobs.
- Lifted and moved tools, equipment, new items and parts into place.
Education
High School Diploma -
Fremont High School
Sunnyvale, CA06.2022
Skills
- Sales Monitoring
- Product and Service Knowledge
- Complex Problem Solving
- Problem Resolution
- Goal Setting
- Training and Development
- Teamwork and Collaboration
- Administration and Reporting
- Customer service
- Payment handling
- Microsoft office
- Guest reception
- Reservation management
- Reservation processing
Certification
BSIS Guard card valid
Auto clerk
Operates auto clerk very well for front desk reservations in hotel.
Timeline
Hotel Front Desk Clerk
Best Western Hotel
06.2025 - Current
Assistant Manager
Shan restaurant
10.2019 - Current
Assistant Manager
Shan auto services
02.2018 - 09.2019
High School Diploma -
Fremont High School