Years of professional experience
Rush Manterola
Area Manager
Cape Coral,FL
Summary
With a Bachelor degree in communication from the University of Central Florida and 9 years of interpersonal experience in a professional setting, I have developed solid leadership, management and professional skills; Seeking a position to bring forth innovative ideas, analytical approach, along with superior product knowledge and organizational abilities.
Overview
9
9
3
3
Years of management experience
Work History
Area Manager
AirTime Wireless, AT&T Retailer
Southwest, Florida
10.2019 - Current
- Monitor customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Evaluate production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
- Increased and sustained overall productivity by 30%.
- Coach managers and sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Maintain customer satisfaction with forward-thinking
strategies focused on addressing customer needs and
resolving concerns
Manager
Wireless Advocates
Fort Myers, FL
08.2018 - 10.2019
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Increased overall productivity by roughly 25% by working
closely with three key vendors. - Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Sales Representative
Wireless Advocates
Orlando, FL
06.2012 - 08.2018
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Assisted about 4 customers per hour in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
- Achieved and surpassed sales goals by nearly 20% on a consistent basis.
- Upsold customers by recommending accessories and promotions to increase revenue.
Education
Bachelor of Arts - Communications
University Of Central Florida
Orlando, FLSkills
Communication
Customer Service
Interpersonal Skills
Problem Solving
Management Skills
Sales expertise
Staff Management
Staff Development
Operations
Product and service sales
Relationship building and management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Accomplishments
- Verizon Coin of Excellence- an award for “Outstanding Customer Service” in the southeast region.
Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Area Manager
AirTime Wireless, AT&T Retailer
10.2019 - Current
Manager
Wireless Advocates
08.2018 - 10.2019
Sales Representative
Wireless Advocates
06.2012 - 08.2018
Bachelor of Arts - Communications
University Of Central Florida