Years of professional experience
Rush Manterola
Area Manager
Cape Coral,FL
Summary
With a Bachelor degree in communication from the University of Central Florida and 9 years of interpersonal experience in a professional setting, I have developed solid leadership, management and professional skills; Seeking a position to bring forth innovative ideas, analytical approach, along with superior product knowledge and organizational abilities.
Overview
9
9
3
3
Years of management experience
Work History
Area Manager
AirTime Wireless, AT&T Retailer
Southwest, Florida
10.2019 - Current
- Monitor customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Evaluate production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
- Increased and sustained overall productivity by 30%.
- Coach managers and sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Maintain customer satisfaction with forward-thinking
strategies focused on addressing customer needs and
resolving concerns
Manager
Wireless Advocates
Fort Myers, FL
08.2018 - 10.2019
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Increased overall productivity by roughly 25% by working
closely with three key vendors. - Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Sales Representative
Wireless Advocates
Orlando, FL
06.2012 - 08.2018
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Assisted about 4 customers per hour in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
- Achieved and surpassed sales goals by nearly 20% on a consistent basis.
- Upsold customers by recommending accessories and promotions to increase revenue.
Education
Bachelor of Arts - Communications
University Of Central Florida
Orlando, FLSkills
Communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Verizon Coin of Excellence- an award for “Outstanding Customer Service” in the southeast region.
Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Area Manager
AirTime Wireless, AT&T Retailer
10.2019 - Current
Manager
Wireless Advocates
08.2018 - 10.2019
Sales Representative
Wireless Advocates
06.2012 - 08.2018
Bachelor of Arts - Communications
University Of Central Florida
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