Summary
Overview
Work History
Education
Skills
Timeline
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Rusheda Smith

Brooklyn,NY

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. I have been in customer service for 10+ years interacting with the public.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

501 Midland Corp DBA G&A Homes
Brooklyn, NY
06.2023 - Current
  • Answer telephones, screen calls, relay messages, an d direct calls in a professional and courteous manner.
  • Schedule appointments, maintain the calendar and play an active role in organizing/ prioritizing its activities.
  • monitor deadlines and provide notices to appropriate parties when necessary.
  • Act as the point of contact for internal and external clients.
  • Customary administrative duties such as mail distribution, creating documents, copying, faxing, maintaining electronic and paper files.
  • Oversee office supplies and ensure that orders are made timely in accordance with the property policy.
  • Maintain and update various database such as tenant aged invoices and vendor insurance.

CNA

CareRev/ Advocate in Home Care
Jupiter, FL
08.2020 - 11.2023
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Monitored food intake and output as directed by nursing staff.
  • Checking vital signs such as blood pressure, heart rate, respiratory and pulse.
  • Answering patient calls.

Staffing Coordinator/Office Administrative Assistant

Charmed Life Home Care
Fort Lauderdale, FL
10.2019 - 03.2020
  • Assisted in recruiting and hiring process by sourcing, screening, and interviewing applicants.
  • Facilitated orientation sessions for new hires.
  • Answer telephones, screen calls, relay messages, and direct calls in a professional and courteous manner.
  • Act as the point off contact for internal and external clients.
  • Maintained relationships with current and potential vendors to source candidates for open positions.

HHA

RVNA Health/ Home Care Assistant
Bridgeport/ Fort Lauderdale , CT/ FL
03.2017 - 09.2019
  • Support clients by providing housekeeping, laundry services, shopping, transporting to doctor's appointments, preparing/ serving meals and running errands.
  • Work in clients home to provide routine personalized care under the supervision of registered nurse.
  • Monitor the clients health and maintain up to date record of mental and emotional condition.
  • Provide emotional support to clients for the many complications of aging.

Healthcare Technician

Carolinas Medical Center
Charlotte, NC
04.2015 - 02.2017
  • Vital signs: Monitoring patients' vital signs, such as temperature, pulse, blood pressure, and respiration.
  • Condition: Monitoring patients' conditions and providing updates to the healthcare team.
  • Movement: Turning, repositioning, and moving patients between beds, wheelchairs, and seats.
  • Specimens: Taking fluid samples or other specimens for testing.
  • Patient support: Helping patients with everyday needs like using the restroom, grooming, and personal hygiene.

Education

Some College (No Degree) - Bachelor of Science in Communications

Purdue University - North Central

Skills

Microsoft Office (including Excel, PowerPoint, Outlook, and Word) Data Entry (40 wpm) Adobe Acrobat Patient Care Knowledge of Health Care Financing Multi-line Phone Email Etiquette Clerical Expertise Diagnostic Testing Phlebotomy Methods HIPAA & JCAHO Compliance

Timeline

Administrative Assistant

501 Midland Corp DBA G&A Homes
06.2023 - Current

CNA

CareRev/ Advocate in Home Care
08.2020 - 11.2023

Staffing Coordinator/Office Administrative Assistant

Charmed Life Home Care
10.2019 - 03.2020

HHA

RVNA Health/ Home Care Assistant
03.2017 - 09.2019

Healthcare Technician

Carolinas Medical Center
04.2015 - 02.2017

Some College (No Degree) - Bachelor of Science in Communications

Purdue University - North Central

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Rusheda Smith