AILEEN MERCED

Answer phone, collect payment

Make appointments

Verify insurance

Schedule appointments

Scan,Fax, and keep all medical records in order.

• Managed office communications, ensuring timely responses and efficient information flow.
• Organized and maintained filing systems, improving document retrieval efficiency.
• Coordinated scheduling and logistics for meetings and events, enhancing team collaboration.
• Supported payroll processing by maintaining accurate employee records and timekeeping data.

• Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
• Coordinated communication between departments, enhancing information flow and responsiveness.
• Maintained office supplies inventory, optimizing procurement processes and reducing costs.
• Developed and implemented filing systems, improving document retrieval efficiency.
• Streamlined appointment scheduling using advanced software tools for improved accuracy and efficiency.
• Answered incoming calls, directing clients to individuals addressing specific needs.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
• Acted as first point of contact and set appointments for prospective clients.
• Oversaw office equipment maintenance to support continuous and uninterrupted operations.
• Collaborated with team members on various projects to achieve department goals and improve overall efficiency.
• Developed and maintained organized filing systems, reducing retrieval time for important documents.
• Managed multi-line phone system, ensuring prompt and courteous service to callers.
• Ensured welcoming environment for visitors, contributing to positive first impressions.