Summary
Overview
Work History
Education
Skills
Languages
Timeline
DeliveryDriver

Ruslana Lisovets

Federal Way,WA

Summary

Versatile and achievement-oriented professional with a history at OnTrak, where I enhanced delivery efficiency and customer satisfaction. Skilled in GPS navigation (hard skill) and fostering teamwork (soft skill), I consistently met tight deadlines, improving operational outcomes. My positive attitude and customer service prowess have been pivotal in building lasting relationships and driving success.

Overview

10
10
years of professional experience

Work History

Delivery Driver

OnTrak
05.2023 - 02.2025
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.

Seller

Clothing Store
02.2021 - 02.2022
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
  • Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
  • Utilized product knowledge to educate customers on features and benefits.
  • Responded to customers' complaints regarding service and product quality to solve issues.
  • Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Informed customers of promotions to increase sales productivity and volume.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Presented professional image consistent with company's brand values.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Packer

Motor Manufacturing Plant in Poland
08.2019 - 11.2019
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
  • Ensured timely completion of orders through effective time management and multitasking skills.
  • Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Increased accuracy of packed items by diligently following packing lists and verifying product information.
  • Reduced errors in shipments by carefully inspecting packages for quality and accuracy.

Packaging Operator

Factory for the Production and Sale of Gel Balls
08.2018 - 11.2018
  • Communicated effectively with team members and supervisors to address any concerns or issues that arose during daily operations.
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.
  • Managed multiple tasks simultaneously while meeting tight deadlines, maintaining high-quality standards in all aspects of work performed.
  • Ensured proper labeling of packages according to regulatory requirements, avoiding potential fines or product recalls due to noncompliance.
  • Maintained a safe work environment by adhering to strict safety protocols during packaging operations.
  • Supported new employees with training in proper stripping, packaging, inventory management, and cleaning.
  • Supported a positive work atmosphere by promoting teamwork among colleagues and fostering an environment conducive to learning new skills.
  • Adhered to food safety regulations when handling perishable items, preventing contamination risks during the packaging process.
  • Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
  • Increased output by optimizing the performance of packaging machinery and equipment.
  • Conducted regular quality checks to ensure compliance with industry standards and company guidelines for packaged products.

Packer

Online Warehouse of the Zara Clothing Store
02.2018 - 03.2018
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
  • Ensured timely completion of orders through effective time management and multitasking skills.
  • Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Increased accuracy of packed items by diligently following packing lists and verifying product information.
  • Reduced errors in shipments by carefully inspecting packages for quality and accuracy.

Nurse

Ambulatory Health Services in Ukraine
03.2015 - 05.2016

Delivered treatments in adherence to prescribed guidelines.

  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
  • Evaluated patient histories, complaints, and current symptoms.

Education

Barber Hair

Dolce Vita
Rivne, Ukraine
03.2019

Nursing

Rokitniv Medical School
Rokitno, Rivnenska Obl. Ukraine
06.2015

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration

Languages

Polish
Elementary

Timeline

Delivery Driver

OnTrak
05.2023 - 02.2025

Seller

Clothing Store
02.2021 - 02.2022

Packer

Motor Manufacturing Plant in Poland
08.2019 - 11.2019

Packaging Operator

Factory for the Production and Sale of Gel Balls
08.2018 - 11.2018

Packer

Online Warehouse of the Zara Clothing Store
02.2018 - 03.2018

Nurse

Ambulatory Health Services in Ukraine
03.2015 - 05.2016

Barber Hair

Dolce Vita

Nursing

Rokitniv Medical School
Ruslana Lisovets