Ruslana Popach
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Sales Associate Manager
Seattle Sun Tan
Lynnwood, WA
01.2022 - Current
- Managed day to day operations of the salon, ensuring a clean, welcoming, and professional environment.
- Created and maintained staff schedules to ensure optimal coverage and smooth workflow.
- Hired, trained, and developed employees in customer service, product knowledge, and sales techniques.
- Led by example in sales performance, coaching team members while earning recognition as the #1 seller company wide in 2024.
- Conducted inventory checks every week, managed product ordering, and ensured stock levels met business needs.
- Maintained high standards of cleanliness, organization, and compliance with company policies.
- Engaged in client interactions, providing personalized recommendations and closing sales while building long lasting relationships with key clients.
- Partnered with marketing department to develop and execute social media content strategies, offering creative direction and trend-based insights to support business growth.
Server
Lucky Dragon Restaurant
Lake Stevens, WA
02.2021 - 07.2022
- Greeted and seated customers upon appearance
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Took and served customers orders
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Answered phone calls and prepared customer to-go orders. Issued bills and accepted payments.
Merchandise Associate
TJ Maxx, TJX Companies
Lake Stevens, WA
10.2020 - 01.2022
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Promoted and sold store credit cards to customers, often exceeding daily goals to increase sales and secure additional hours.
- Maintained strong multitasking skills in a fast-paced retail environment, ensuring smooth operations during peak hours.
Education
High School Diploma -
Lake Stevens High School
Lake Stevens, WA06.2021
Skills
- Fast paced environment adaptability
- Time management
- Hardworking & dependable work ethic
- Problem solving & critical thinking
- Excellent customer service & relationship building
- Sales & retail product expertise
Timeline
Sales Associate Manager
Seattle Sun Tan
01.2022 - Current
Server
Lucky Dragon Restaurant
02.2021 - 07.2022
Merchandise Associate
TJ Maxx, TJX Companies
10.2020 - 01.2022
High School Diploma -
Lake Stevens High School