Russ Smith
San Diego,CA
Summary
Innovative, results-oriented Agile Coach & Scrum Master with more than twenty years of experience, and a passion for building solid relationships while exceeding expectations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Lead Agile Coach
Best Buy Health
11.2018 - Current
- Enhanced team productivity by implementing Agile methodologies and facilitating daily stand-up meetings.
- Transformed project delivery by coaching teams on Scrum, Kanban, and Lean principles.
- Developed customized training materials for Agile adoption, ensuring relevance to organizational needs.
- Spearheaded transition from Waterfall to Agile methodology, reducing overhead costs associated with lengthy planning cycles.
- Increased stakeholder satisfaction by providing timely status reports and incorporating feedback into project iterations.
- Introduced agile metrics such as velocity tracking and burn-down charts, enabling data-driven decision-making during sprint planning sessions.
- Developed and executed performance management programs to increase employee engagement and productivity.
Senior Agile Coach
Engage Financial
08.2017 - 09.2018
- Responsible for managing, planning, monitoring and directing multi-disciplinary projects primarily focused on mobile applications for iOS, Android and Web.
- Facilitated conflict resolution within teams to maintain momentum towards project goals.
- Managed project timelines and resource allocation during implementation phase both pre and post within the Agile framework
- Spearheaded transition from Waterfall to Agile methodology, reducing overhead costs associated with lengthy planning cycles.
- Championed customer-centric designs using user stories, leading to increased user engagement postlaunch.
Senior Project Manager/Scrum Master
California Forensic Group
12.2015 - 07.2017
- Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
- Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
- Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
- Implemented change management processes to accommodate evolving project requirements while minimizing disruptions.
Senior Scrum Master/Product Owner
Millennium Labs
06.2014 - 11.2015
- Streamlined project delivery by conducting daily stand-ups, sprint planning, and review meetings for multiple projects simultaneously.
- Reduced time-to-market with efficient backlog management and prioritization of tasks based on business objectives.
- Fostered culture of continuous improvement, leading retrospectives to identify areas for process enhancement.
- Collaborated with Product Owners to develop clear product roadmaps and ensure timely release of high-quality deliverables.
- Resolved impediments to team progress by proactively identifying issues and facilitating effective solutions.
Senior System Analyst III
Planned Parenthood
05.2012 - 06.2014
- Improved system efficiency by streamlining processes and implementing automation tools.
- Reduced downtime for critical business applications by proactively identifying and resolving system issues.
- Collaborated with cross-functional teams to develop and implement effective IT solutions for business needs.
- Enhanced security measures by conducting regular audits and implementing necessary updates.
- Managed multiple projects simultaneously, consistently meeting deadlines while maintaining high-quality results.
Project Manager/Scrum Master
Council of Community Clinics
12.2010 - 05.2012
- Concurrently coordinated all implementation activities for multiple practice management platforms (eCW, NextGen, Allscripts, Cerner, Epic)
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Defined project progress, problems and solutions, while implementing successful interventions to achieve desired results for all clinical deployments
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Re-engineered legacy systems and implemented new project management & call center CRM tool increasing annual revenue by more than 35%.
Senior Project Manager
IFX International
08.2004 - 12.2010
- Initiated a twelve-month project to create an in-house e-commerce processing platform with development staff to accommodate international orders from different sources
- Developed a quality assurance/user acceptance guide that reduced project turn-around time by 60% over a nine-month period
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
- Implemented change management processes to accommodate evolving project requirements while minimizing disruptions.
- Spearheaded process improvement initiatives that resulted in increased productivity and streamlined workflows across departments.
Education
Bachelor of Science -
Regis University
Denver, COSkills
- Agile Transformations
- Change Management
- Conflict Resolution
- Strategy Planning & Execution
- Product & Program Management
- Agile Workshops & Training
- Project Management
- Team Building
- Continuous Improvement Advocate
- Scaling Agile
- Agile Framework Expertise
Certification
- PMP – Project Management Professional
- CSPO – Certified Scrum Product Owner
- CSM – Certified Scrum Master
- CAP – Certified Agile Professional
- CPHIT – Certified Professional, Health Information Technology
- CPEHR – Certified Professional, Electronic Health Records
- CPHIE – Certified Professional, Health Information Exchange
Computer Technology Language Skills
Windows 7, Windows 8, Windows 10, Mac OS, German – Level B2 (European Union), Dutch – Level B1 (European Union), Danish – Level B1 (European Union)
Project Management Agile Tools
- JIRA
- Confluence
- Kanban
- Slack
- TFS
- MS Teams
- Basecamp
- Rally
- Monday
- Asana
- Clarizen
- Liquid Planner
- MS Project
Languages
Dutch
Professional Working
German
Full Professional
Danish
Limited Working
Timeline
Senior Lead Agile Coach
Best Buy Health
11.2018 - Current
Senior Agile Coach
Engage Financial
08.2017 - 09.2018
Senior Project Manager/Scrum Master
California Forensic Group
12.2015 - 07.2017
Senior Scrum Master/Product Owner
Millennium Labs
06.2014 - 11.2015
Senior System Analyst III
Planned Parenthood
05.2012 - 06.2014
Project Manager/Scrum Master
Council of Community Clinics
12.2010 - 05.2012
Senior Project Manager
IFX International
08.2004 - 12.2010
Bachelor of Science -
Regis University
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