Open To Work
RUSSCHELLE JONES
RANCHSTER,WYOMING
Summary
Dedicated customer service professional known for enhancing client well-being through effective communication and a commitment to maintaining a safe environment. Proven ability to provide emotional support and companionship while ensuring client needs are met efficiently.
Overview
28
28
years of professional experience
Work History
Home Health Aide
SYNERGY HomeCare
Sheridan , WY
04.2023 - Current
- Documented client care activities and communicated critical updates to healthcare team to ensure continuity of care.
- Supported patients with personal hygiene routines and completed necessary household chores.
- Delivered companionship and emotional assistance to support client morale.
- Ensured cleanliness and safety in client living spaces.
Youth Service Aid
Wyoming Girls School
Sheridan, WY
05.2019 - Current
- Ensured safety of female residents at night and assisted with morning preparations for school and daily tasks.
- Supported colleagues and residents to foster a collaborative environment and facilitate effective teamwork.
- Collaborated with team members to achieve project objectives and meet deadlines, enhancing overall project success.
Youth Services Aide
Normative Services
Sheridan, Wyoming
05.2018 - 04.2019
- Guided youth in developing social and life skills through structured activities, fostering personal growth.
- Facilitated group discussions to promote teamwork and communication among participants.
- Monitored daily activities, maintaining a safe and supportive environment for youth engagement.
- Oversaw youth at night, ensuring safety and wellbeing while managing dorm chores including laundry.
Ranch Hand
Hashknife Ranch
Kaycee, Wyoming
03.2013 - 05.2018
- Coordinated multiple routine tasks including feeding and taking care of ranch livestock, maintaining lawn care, gardening, housekeeping tasks, preparing meals, and addressing other situations as they arose.
- Managed daily feeding and care of livestock on the ranch.
- Operated and maintained farm equipment for various tasks.
- Assisted in the breeding and health management of cattle herds.
Customer Service Agent
SkyWest Airlines
10.2002 - 03.2014
- Assisted passengers with check-in and baggage handling, enhancing overall customer experience.
- Resolved ticketing issues and customer complaints while ensuring adherence to security procedures.
- Coordinated with ground crew to ensure timely departures and arrivals, contributing to operational efficiency.
- Properly loaded and unloaded luggage in aircraft's, operated various pieces of equipment
Retail Sales
Xanterra Parks & Resorts- YNP
04.1998 - 10.2002
- Opened and closed million-dollar store, managed cash handling, resolved guest complaints, and supervised staff
- Facilitated enjoyable riding experiences for guests and ensured well-being of horses
- Booked hotel reservations for future guests of Yellowstone National Park
- Ensured cleanliness of hotel rooms and public areas at Old Faithful Inn
Education
Associate of Arts - Administrative assistant
NORTHWEST COLLEGE
POWELL, WY05-1997
Skills
- Medication management
- Personal care
- Infection Control
- Patient Behavior Support
- Client documentation
- Crisis Management
- Compassionate Caregiver
- Adaptability
- Basic cleaning
- Residential cleaning
- Clothing assistance
- Leadership Skills
- Consistent Presence
- Trustworthy Support
- Critical thinking
Volunteer Experience
- Powder River Fire District, Summer 2014, Summer 2018, Assist other crew members with Wild land, Structure Fires and various other Emergency response situations., EMT B Certified.
- Jackson Hole Therapeutic Riding Center, Summer 2013, Summer 2014, Assisted riders with special needs ensuring their safety as well as the safety of the horses.
- Jackson Hole Fire/EMS, 11/08, 04/14, FF1/FF2 Certified EMT B Certified, Car seat Technician, Red card Wild land.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$15/hr - $1000/hrTimeline
Home Health Aide
SYNERGY HomeCare
04.2023 - Current
Youth Service Aid
Wyoming Girls School
05.2019 - Current
Youth Services Aide
Normative Services
05.2018 - 04.2019
Ranch Hand
Hashknife Ranch
03.2013 - 05.2018
Customer Service Agent
SkyWest Airlines
10.2002 - 03.2014
Retail Sales
Xanterra Parks & Resorts- YNP
04.1998 - 10.2002
Associate of Arts - Administrative assistant
NORTHWEST COLLEGE