Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Plumbing Technician
Jet Plumbing, Heating & Drain Services
01.2024 - 04.2024
Improved customer satisfaction by promptly addressing and resolving plumbing issues.
Enhanced system efficiency by conducting regular maintenance checks on plumbing systems.
Ensured safety compliance by adhering to local and federal regulations while performing tasks.
Increased client retention with exceptional customer service and clear communication of project progress.
Boosted productivity through timely completion of projects within budget constraints.
Field Manager
Once Upon A Time Pros
02.2023 - 12.2023
Enhanced team productivity by implementing efficient scheduling and resource allocation strategies.
Streamlined field operations for increased efficiency through regular process evaluations and adjustments.
Improved customer satisfaction by effectively addressing concerns and providing prompt resolutions.
Increased project completion rates with meticulous planning, organization, and execution of tasks.
Optimized team performance through ongoing coaching, training, and development initiatives.
Assistant Project Manager Intern
24hr Flood Pros
07.2022 - 01.2023
Enhanced project efficiency by streamlining communication between team members and stakeholders.
Assisted in the development of comprehensive project plans, resulting in timely completion of milestones.
Monitored project budgets, ensuring optimal allocation of resources and minimizing cost overruns.
Supported Project Manager in conducting risk assessments, identifying potential issues, and implementing mitigation strategies.
Reduced downtime by promptly troubleshooting and resolving mold-related issues.
Level 1 Restoration Technicians
Nevada Water And Fire
01.2020 - 07.2022
Improved restoration efficiency by implementing innovative techniques and tools in daily tasks.
Enhanced customer satisfaction by providing prompt, high-quality services for water, fire, and mold damage restorations.
Reduced project completion time with effective planning and coordination among team members.
Increased client retention, maintaining clear communication throughout the restoration process.
Performed thorough inspections to accurately assess property damage and determine appropriate restoration methods.
Facilities Maintenance Supervisor
Copper Queen Hotel
12.2009 - 01.2020
Improved facility safety by conducting regular inspections and addressing maintenance issues promptly.
Managed a team of skilled technicians for timely completion of repair tasks, ensuring minimal downtime.
Reduced equipment breakdowns with a proactive preventive maintenance program, resulting in increased productivity.
Developed and implemented an efficient work order system, streamlining the maintenance request process.
Education
High School Diploma -
Steptoe Valley
Ely, NV
06.2008
Skills
Fixture Installation
Pipe installation
Ventilation Systems
Pump maintenance
Work Order Management
Energy management
Space Planning
Expenses tracking
Customer Retention
Structural Drying Techniques
Contract Management
Workflow Optimization
Mold remediation
Dehumidification Methods
Timeline
Plumbing Technician
Jet Plumbing, Heating & Drain Services
01.2024 - 04.2024
Field Manager
Once Upon A Time Pros
02.2023 - 12.2023
Assistant Project Manager Intern
24hr Flood Pros
07.2022 - 01.2023
Level 1 Restoration Technicians
Nevada Water And Fire
01.2020 - 07.2022
Facilities Maintenance Supervisor
Copper Queen Hotel
12.2009 - 01.2020
High School Diploma -
Steptoe Valley
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