Russell Blackburn
Spokane Valley,WASHINGTON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, problem-solving skills with excellent leadership abilities.
Overview
35
35
years of professional experience
Work History
District Merchandising Execution Manager
Home Depot
10.2008 - 08.2023
- Oversaw Merchandising Projects and responsibilities between 10 stores, 7 of which were remote stores.
- Ensured teams were accomplishing all tasks assigned in the time frame desired by each vendor.
- Oversaw a direct team of up to 15 associates on a traveling team in 3 of the 10 stores in an overnight environment, ensuring all tasks are completed in the most efficient timeframe possible.
- Ensured the stores were in the safest condition for a safe work environment for staff.
- Hired and trained staff to improve effectiveness of operations.
- Assessed areas of service concern and developed improvement plans.
- Cultivated strong relationships with vendors and store leadership to maintain and improve levels of customer service.
- Monitored associate performance, utilizing performance reviews and on the spot training.
- Completed associate performance evaluations, and other associate relations including promotions and terminations.
- Ensured accurate and timely completion of all reports assigned.
Hotel Manager
Cavanaugh's, WestCoast And Red Lion Hotels
10.1996 - 01.2005
- Performed different management roles within 3 hotels, ranging from Banquet manager to Assistant Hotel Manager. Began employment as a barback and progressively promoted into different roles.
- Oversaw up to 70 associates to perform various tasks to ensure prompt and the most satisfying customer service possible.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Ensured all reports were submitted in a prompt and accurate time frame.
- Monitored and evaluated performance of personnel to confirm compliance with standards.
- Ensured staff were greeting and assisting guests by gathering information pertaining to reservations or requests.
- Handled guest complaints and offered complimentary services, when necessary to maintain high guest satisfaction rates.
Aerospace Propulsion Specialist
U.S. Air Force
02.1989 - 02.1992
- Serviced, Rebuilt, Inspected and repaired J57 Jet Engines for the KC-135 tankers in an in-shop environment.
- Serviced, Rebuilt, Inspected and repaired TF33 Jet Engines for the B52 Bombers in an in-shop environment.
- Trained frequently on new technologies as they became available.
- Completed other duty assignments as directed.
Education
Business Management
DeVry University
Chicago, ILHigh School Diploma -
Kaiserslautern American High School
Kaiserslautern, Germany06.1987
Skills
- Retail Display Setup
- Relationship Building
- Analytical Thinking
- Documentation and Reporting
- Basic Mathematics
- Profit and Loss Understanding
- Attention to Detail
- Coaching and Mentoring
- Staff Training
- Team Leadership
- Business Savvy
- Customer Service
- Quality Assurance Standards
Timeline
District Merchandising Execution Manager
Home Depot
10.2008 - 08.2023
Hotel Manager
Cavanaugh's, WestCoast And Red Lion Hotels
10.1996 - 01.2005
Aerospace Propulsion Specialist
U.S. Air Force
02.1989 - 02.1992
Business Management
DeVry University
High School Diploma -
Kaiserslautern American High School
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