Russell Buchholz
Summary
Experienced professional equipped to excel in public-facing role, earning a Customer Service award for outstanding performance. Proven ability to provide accurate information, resolve inquiries efficiently, and maintain welcoming environment. Strong focus on collaboration and adaptability ensures reliable support and seamless service. Skilled in communication, problem-solving, and customer service, consistently driven to achieve exceptional results.
Overview
9
9
years of professional experience
Work History
Information Desk Associate
Limitless Brands Inc
06.2024 - Current
- Provided exceptional customer service by addressing concerns and answering questions with patience and understanding.
- Provided a welcoming environment for visitors and staff alike through friendly demeanor and willingness to assist with any inquiries or concerns that arose during daily operations at the Information Desk
- Assisted in training new Information Desk Associates, sharing best practices and knowledge of company policies and procedures.
- Handled assignments independently with good judgement and critical thinking skills.
Parking Cashier/Information Desk Associate
Interflight Parking
06.2019 - 06.2024
- Addressed navigation questions and provided directions to help guests reach destinations quickly.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Provided a welcoming environment for visitors and staff alike through friendly demeanor and willingness to assist with any inquiries or concerns that arose during daily operations at the Information Desk
- Resolved customer issues and complaints expeditiously to meet customer service quality standards.
Parking Cashier
SP Plus Parking
08.2016 - 06.2019
- Improved customer satisfaction by providing efficient and accurate cashier services in a busy parking facility.
- Promoted positive customer relations, addressing questions or concerns with professionalism and courtesy.
- Participated in ongoing training opportunities to enhance job-related skills and knowledge, demonstrating commitment to personal growth and professional development.
- Achieved high levels of accuracy in financial transactions by consistently following established cash-handling procedures.
Education
High School Diploma -
Oak Creek High School
Oak Creek, WI06-1987
Skills
- Teamwork and collaboration
- Customer service (Customer Service Award)
- Security awareness
- Problem-solving
- Attention to detail
- Punctual and reliable
- Courteous and professional
Timeline
Information Desk Associate
Limitless Brands Inc
06.2024 - Current
Parking Cashier/Information Desk Associate
Interflight Parking
06.2019 - 06.2024
Parking Cashier
SP Plus Parking
08.2016 - 06.2019
High School Diploma -
Oak Creek High School
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