Russell Eastland
Equinunk,PA
Summary
Driven and personable, I excelled at La Colombe Coffee Roasters by enhancing customer satisfaction and streamlining operations. My bilingualism and expertise in espresso machine operation, coupled with a knack for fostering team unity, significantly contributed to workplace efficiency. I'm recognized for my time management skills and my ability to boost service quality through meticulous attention to detail.
Overview
10
10
years of professional experience
Work History
Barista
La Colombe Coffee Roasters
10.2019 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Assistant Manager
Blossom
10.2018 - 10.2019
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
Barista Shift Lead
Think Coffee NYC
09.2014 - 10.2019
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Improved overall cleanliness standards by implementing a more efficient cleaning schedule during closing shifts.
- Demonstrated versatility by mastering various roles within the coffee shop, including cashier, barista, and food preparation tasks.
Education
BYU
Rexburg, IDWeber State College
OgdenUniversity of Utah
Salt Lake City, UTSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Opening and closing duties
- Cash handling
- Espresso machine operation
- Fluent bilingualism
Timeline
Barista
La Colombe Coffee Roasters
10.2019 - Current
Assistant Manager
Blossom
10.2018 - 10.2019
Barista Shift Lead
Think Coffee NYC
09.2014 - 10.2019
BYU
Weber State College
University of Utah
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