Tsega Damte
Yeadon,PA
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised, quickly mastering new skills, and a results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals, and providing exceptional service. Passionate about continuous learning and professional development.
Overview
2
2
years of professional experience
Work History
Barista / Cashier
La Colombe Coffee Roasters
Philadelphia, PA
11.2023 - Current
- Provided efficient customer service, handling transactions with accuracy and professionalism.
- Processed cash, credit, and mobile payments swiftly and reliably.
- Resolved customer inquiries and concerns while maintaining a positive demeanor.
- Maintained cleanliness and product quality according to company standards.
- Balanced multiple tasks in a fast-paced environment, ensuring service excellence.
- Collaborated with team members to foster a welcoming experience for customers.
Fullfilment Associate
Lowes Home Improvment
Plymouth Meeting, PA
06.2023 - 09.2023
- Processed customer orders and ensured accurate merchandise fulfillment.
- Maintained organized storage areas for efficient product access.
- Operated handheld scanners to monitor merchandise during fulfillment.
- Filled orders according to established standards using thestandard picking system.
- Collaborated with team members to enhance workflow and operational efficiency.
- Streamlined order processing by optimizing collaboration across shifts.
Education
Bachelor of Science - Finance
West Chester University of Pennsylvania
West Chester, PA01-2027
High School Diploma -
Pennwood HighSchool
100 Green Ave, Lansdowne, PA06-2022
Skills
- Customer service and communication
- Time management
- Multitasking and organization
- Point of Sale (POS) Systems
- Basic computer proficiency
- Sales support
- Problem solving
- Attention to detail
- Cleanliness
- Cash register operation
- Friendly and outgoing
- Ordering procedures
- Calm demeanor
- Solid problem solver
- Menu memorization
- Order taking
- Product displays
- Adaptive and creative
- Cash handling
Languages
English – Fluent, Amharic – Fluent
Timeline
Barista / Cashier
La Colombe Coffee Roasters
11.2023 - Current
Fullfilment Associate
Lowes Home Improvment
06.2023 - 09.2023
Bachelor of Science - Finance
West Chester University of Pennsylvania
High School Diploma -
Pennwood HighSchool
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