Russell Garrett
Chowchilla,CA
Summary
Dynamic and customer-focused professional with a proven track record at Courtyard By Marriott Albuquerque Airport. Expert in passenger support services and effective time management, ensuring timely and safe transportation. Recognized for maintaining cleanliness standards and delivering exceptional service, enhancing guest satisfaction and operational efficiency.
Overview
36
36
years of professional experience
Work History
Shuttle Driver/Houseman
Courtyard By Marriott Albuquerque Airport
Albuquerque, NM
09.2024 - 02.2026
- Provided safe and efficient shuttle services for guests, ensuring timely arrivals and departures.
- Assisted with luggage handling, enhancing guest satisfaction through personalized service.
- Maintained cleanliness and organization of shuttle vehicles, contributing to a positive overall experience.
Bellman/ Valet Service
Santa Ana Star Casino and Hotel
Bernalillo, NM
09.2023 - 09.2024
- Assisted guests with luggage and transportation needs, ensuring smooth arrivals and departures.
- Provided exceptional customer service, addressing guest inquiries and concerns promptly.
- Managed room deliveries and special requests, enhancing overall guest satisfaction.
- Coordinated with housekeeping and front desk to streamline check-in processes for guests.
Evening Shuttle Driver/Houseman/Engineering Assistant
Courtyard By Marriott Albuquerque Airport
Albuquerque, New Mexico
07.2011 - 09.2023
- Operated shuttle vehicles to transport guests safely to and from the airport.
- Assisted passengers with luggage, ensuring a smooth travel experience.
- Maintained cleanliness and organization of shuttle vehicles for optimal guest satisfaction.
- Communicated effectively with hotel staff to coordinate transportation schedules.
Warehouse Manager/Shipping and Receiving Lead
SunComm Technologies
Albuquerque, New Mexico
06.2011 - 09.2015
- Streamlined inventory management processes to enhance accuracy and reduce discrepancies.
- Supervised daily warehouse operations, ensuring adherence to safety protocols and operational standards.
- Implemented training programs for new staff, improving onboarding efficiency and knowledge retention.
- Developed and maintained effective communication channels between warehouse teams and logistics departments.
Evening, Houseman
Albuquerque, Marriott Uptown
Albuquerque, New Mexico
06.1990 - 04.2011
- Maintained cleanliness and organization in public areas, enhancing guest experience and satisfaction.
- Assisted with room preparation, ensuring timely turnover for incoming guests.
- Collaborated with housekeeping staff to uphold high standards of hotel cleanliness and safety protocols.
- Conducted regular inventory checks on cleaning supplies, optimizing resource usage and reducing waste.
Yellow Cab Albuquerque
Independent Driver
Albuquerque, NM
06.1998 - 07.2007
- Delivered exceptional customer service by ensuring safe and timely transportation of passengers.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Navigated efficiently using GPS technology, optimizing routes for reduced travel time.
- Managed cash transactions accurately while adhering to fare structures and payment protocols.
- Mentored new drivers on best practices for safety, navigation, and customer engagement.
Education
High School Diploma -
Andrew P High School
San Jose, CASkills
- Effective time management
- Preventive maintenance planning
- Maximizing fuel savings
- Passenger support services
- Defensive driving
- Customer service expertise
- Reliable driving record
- Maintaining cleanliness standards
- Automotive inspection
Timeline
Shuttle Driver/Houseman
Courtyard By Marriott Albuquerque Airport
09.2024 - 02.2026
Bellman/ Valet Service
Santa Ana Star Casino and Hotel
09.2023 - 09.2024
Evening Shuttle Driver/Houseman/Engineering Assistant
Courtyard By Marriott Albuquerque Airport
07.2011 - 09.2023
Warehouse Manager/Shipping and Receiving Lead
SunComm Technologies
06.2011 - 09.2015
Yellow Cab Albuquerque
Independent Driver
06.1998 - 07.2007
Evening, Houseman
Albuquerque, Marriott Uptown
06.1990 - 04.2011
High School Diploma -
Andrew P High School