Summary
Overview
Work History
Education
Skills
Work Availability
Additional Information
Quote
Timeline
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Russell Hampton

Tyler,United States

Summary

Experienced in customer relations, regional cabling and building installations. Detail-oriented and reliable with top communication and multitasking strengths. Excellent communicator with top technical and problem-solving abilities. Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

7
7
years of professional experience

Work History

Back of House Team Member

Whatabuger
09.2023 - Current
  • Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
  • Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.
  • Maintained and sanitized service stations, prep areas, and countertops.
  • Removed garbage, compost, and recycling, and placed in designated container areas.

Financial Sales Agent

Byrider
04.2023 - 07.2023
  • Handled and promptly resolved customer complaints to maintain professional relationships.
  • Followed up on customers' inquiries to assess satisfaction with provided solutions.
  • Resolved caller issues quickly and thoroughly.
  • Informed clients of policies and procedures.

Assistant Sous Chef

Takara Japanese Restaurant
02.2023 - 04.2023
  • Acted as head chef when required to maintain continuity of service and quality.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Modernized work processes to reduce guest wait times and boost daily output.

Sales Representative

Russell Cellular Verizon Wireless
01.2018 - 01.2019
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Jewelry Sales Associate

Jared Galleria Of Jewelry
01.2017 - 01.2018
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Education

Associate of Arts - Culinary Arts

Auguste Escoffier School of Culinary Arts
Boulder, CO
01.2025

High School Diploma -

John Tyler High School
Tyler, TX
06.2016

Skills

  • High-Volume Environments
  • Disciplinary Action
  • Kitchen Preparation
  • Critical Thinking
  • Customer Service
  • Lease Drafting
  • Technical Architecture
  • Methodology Improvements
  • Creative Solutions
  • Active Listening
  • Google Drive
  • Microsoft Outlook
  • Product Merchandising and Distribution
  • Microsoft Dynamics

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information

I was a dedicated boy scout for 10 years ended as a eagle scout.

I also was the founder of the John Tyler Chess team.

I have some college time in the psychology field.

Quote

I think that only daring speculation can lead us further and not accumulation of facts.
Albert Einstein

Timeline

Back of House Team Member

Whatabuger
09.2023 - Current

Financial Sales Agent

Byrider
04.2023 - 07.2023

Assistant Sous Chef

Takara Japanese Restaurant
02.2023 - 04.2023

Sales Representative

Russell Cellular Verizon Wireless
01.2018 - 01.2019

Jewelry Sales Associate

Jared Galleria Of Jewelry
01.2017 - 01.2018

Associate of Arts - Culinary Arts

Auguste Escoffier School of Culinary Arts

High School Diploma -

John Tyler High School

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Russell Hampton