High-performing Regional manager with over 28 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability. Problem solving skills and
Overview
28
28
years of professional experience
Work History
Regional Manager
Dapper and Dashing Formal Wear
Houston , TX
10.1995 - 08.2023
Conducted regular staff evaluations and provided constructive feedback.
Developed long-term partnerships with external vendors.
Ensured regulatory compliance across all departments.
Resolved customer inquiries and complaints requiring management-level escalation.
Streamlined communication channels for increased productivity.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Developed and executed strategic plans for business growth.
Oversaw recruitment, hiring, and onboarding processes for new employees.
Evaluated individual and team business performance and identified opportunities for improvement.
Implemented effective policies and procedures for operations.
Recruited and trained new employees to meet job requirements.
Analyzed business performance data and forecasted business results for upper management.
Monitored budgets, resources, and performance metrics.
Fostered a positive work environment to retain top talent.
Established key performance indicators (KPIs) to measure success.
Education
Bachelor of Science - Accounting And Business Management
University of Houston
Houston, TX
06-1986
Skills
Operational management
Order Management
International relations
Sales and marketing strategies
Performance Management
Cost Reduction
Operations
Customer and vendor relations
Strategic Planning
Operations Management
Sales Planning
Staff Supervision
Staff Training and Development
References
References available upon request.
Timeline
Regional Manager
Dapper and Dashing Formal Wear
10.1995 - 08.2023
Bachelor of Science - Accounting And Business Management