Russell Jones
Norwalk,CT
Summary
Facility management professional with proven track record in overseeing facility operations and enhancing service quality. History of successful coordination and execution of maintenance projects. Known for strong team collaboration, adaptability to changing needs, and focus on achieving results. Skilled in problem-solving and resource management.
Overview
34
34
years of professional experience
Work History
Facilities Services/Supervisor
Merritt 7
02.1996 - Current
- Maintenance and general operations of buildings.
- Tenant event setups and breakdowns.
- Accept and complete tenant work orders.
- Direct Security And Porters when needed.
- Supervised maintenance team to ensure timely completion of repair and maintenance tasks.
- Trained new staff on equipment operation and safety measure.
- Monitored inventory levels of maintenance supplies, streamlining ordering processes to maintain stock availability.
- Conducted regular inspections of facilities to identify areas for improvement and initiate corrective actions.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
Waiter
Continental Manor
12.1994 - 10.1995
- Managed multiple tables efficiently while maintaining high service standards.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Resolved customer complaints swiftly to maintain satisfaction and loyalty.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Remained calm and poised when dealing with difficult customers.
Store Clerk/Manager
Pets Ahoy
10.1993 - 11.1994
- Assisted customers in selecting appropriate pet supplies and products.
- Maintained cleanliness and organization of store displays and inventory areas.
- Processed customer transactions.
- Provided care and feeding for animals, ensuring health and well-being.
- Educated customers on pet care best practices and product usage.
- Monitored inventory levels, reporting discrepancies to management for timely replenishment.
- Provided personalized service to customers by recommending products tailored to their individual pet''s needs, leading to increased customer loyalty.
Delivery Driver
Carolyn’s Flowers
07.1991 - 10.1993
- Delivered floral arrangements.
- Operated delivery vehicle in compliance with safety regulations and company policies.
- Assisted in loading and unloading floral products, maintaining product quality during transit.
- Communicated effectively with customers to confirm delivery details and address concerns.
- Trained new drivers on operational procedures and safety protocols for effective service delivery.
- Delivered packages to customer doorsteps and business offices.
- Cleaned Store.
- Completed on-time deliveries by choosing best and most efficient routes.
Education
High School Diploma -
Stamford Catholic High
Stamford CT06.1992
Skills
- Preventive Maintenance
- Team supervision
- Facilities maintenance
- Troubleshooting
- Work order management
- General plumbing, electrical, painting repairs
- Inventory monitoring
- Vendor relationship management
- Grounds maintenance
- Irrigation management and repair
- Snow and ice management/removal
- Door lock repairs
- Taking Fire alarm control panels in/out of service
- Vehicle maintenance
- Pest control
- Painting
- Contractor coordination
- Skilled maintenance and repair
Timeline
Facilities Services/Supervisor
Merritt 7
02.1996 - Current
Waiter
Continental Manor
12.1994 - 10.1995
Store Clerk/Manager
Pets Ahoy
10.1993 - 11.1994
Delivery Driver
Carolyn’s Flowers
07.1991 - 10.1993
High School Diploma -
Stamford Catholic High