Russell Kelson
Chestnut Hill Cove,MD
Summary
I began working in the logistical side of the Dental industry in 2016, working to ensure the safe delivery of dental equipment for thousands of practices in the D.C. Metropolitan area. I began getting familiar with dental equipment and the inner workings of the industry at 19 years old. I leverage my 10 years of experience within the Dental ecosystem by understanding industry trends and, in turn how I can help our customers better understand the benefits of purchasing new equipment and keeping production as high as possible. I now work with Henry Schein Dental Baltimore as a lead installation technician. I have a pipeline of customers that only allow myself to work in their offices and I build trust and rapport with every Doctor I come in contact with.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Installation Technician
Henry Schein Dental
03.2021 - Current
- For the past 5 years at Henry Schein, I have focused on building long lasting and fruitful relationships with our Doctors while providing an exemplary dental installation experience.
- I work in a Lead installation role and am highly trusted by my operations manager and my equipment specialists to ensure a professional and enjoyable equipment purchasing/installation experience.
- I routinely up sell doctors on preventive maintenance and new equipment.
- Working closely with clients and keeping an open line of communication has allowed me to build a strong reputation and true friendships with the Doctors that trust us to install their new equipment.
Logistics Team Lead
Trans Time Express
01.2016 - 03.2021
- I worked as the logistics team lead at Trans Time Express, responsible for the safe and realistic logistical solutions for our medical division, working directly with Henry Schein local leadership to ensure the safe delivery of their dental equipment.
- Connected with many equipment sales specialists and dealer partners to advance my knowledge of the
Education
Diploma -
Old Mill Senior High School
06-2015
Skills
- Client Relations
- Customer Retention
- Wide Dental Product Knowledge
- Interpersonal Communications
- Written and Oral Communications
- Determined Mindset
- Cross-functional Team Leadership
Certification
Virtual Cerec training certification.
A-Dec equipment certifications.
Work Phone
240-856-6860
Timeline
Lead Installation Technician
Henry Schein Dental
03.2021 - Current
Logistics Team Lead
Trans Time Express
01.2016 - 03.2021
Diploma -
Old Mill Senior High School