Overview
Work History
Education
Skills
Timeline
Generic

Russell Levering

Long Neck,DE

Overview

10
10
years of professional experience

Work History

Service Advisor /Auto Parts Counterperson

Rommel Harley-Davidson
Salisbury, MD
08.2024 - Current
  • As a Service Advisor at Rommel Harley-Davidson, I am responsible for providing a good customer experience, while serving as their point of contact for the service department. As a service advisor, I am the liaison between customers and the technicians who work on their bike. As a new service advisor, I was solely responsible for running the service department during Ocean City Bikefest 2024, as the only service advisor on hand during the dealership's busiest week of the year. In this position, it is crucial that I am knowledgeable and well-versed while speaking to customers about their needed repairs. This position includes, but is not limited to, responsibilities such as scheduling appointments, answering customer questions, taking detailed notes of customers' concerns, discussing repair options for customers' motorcycles, and creating work orders for all bikes being serviced in our dealership. This position often requires quick problem-solving and the ability to operate in a high-stress environment.
  • As an employee of the parts department, I am responsible for shipping and receiving packages, ordering shop supplies, processing returns, picking and delivering parts from storage to the technicians, and maintaining inventory. I am also responsible for manning the parts counter and sales floor, where I assist customers in finding the right parts and/or accessories for their motorcycles, and order any parts that a customer needs that we do not I am also responsible for locating and ordering parts for all repairs done in the service department, and at times, I need to locate obsolete or hard-to-find parts through third-party vendors.

Line Cook /Morning Prep Cook

Grandpa Mac
Rehoboth Beach, DE
01.2024 - 07.2024
  • As a morning prep cook, or 'Opener,' I was responsible for getting the restaurant ready for service each morning. This included, but was not limited to, ensuring that all kitchen equipment was turned on and functioning properly, and preparing and portioning any menu items or ingredients that were needed for the day. I was also responsible for assisting with food prep for the food truck.
  • As a line cook, I was responsible for cooking in a timely and quality manner. I was proficient in all stations in the kitchen and able to fill any position if needed. In a restaurant that prides itself on quick service and with often high volumes of orders, there is little room for mistake, so proficiency and competency in all positions was an essential skill for success.

Driver Helper

UPS
Harrington, DE
11.2023 - 01.2024
  • As a Driver Helper, I assisted my assigned driver with delivering the high volume of packages during the holiday season. I was responsible for the careful handling and delivery of each package, as the driver prepared the packages on the truck for our next stop. I also assisted in delivering heavy, bulk items. With timely delivery being a priority, this position was fast-paced and often physically demanding. The position also demanded effective communication between myself and my driver.

Lance Corporal of Marines

United States Marine Corps
Camp Lejeune, United States
10.2018 - 10.2023
  • Company Overview: Camp Lejeune NC - Lance Corporal of Marines
  • 2621 - Communications/Signals Intelligence and Electronic Warfare Operator
  • As a 2621, I was responsible for maintaining proficiency in a number of specialties such as identifying, locating, intercepting and jamming adversary communications and radio frequency (RF) transmissions
  • I was also responsible for establishing and maintaining friendly communications
  • Training includes but is not limited to: Occupational training for Communications Intelligence and Electronic Warfare at Goodfellow Air Force Base (AFB), San Angelo Texas
  • Tactical Signals Intelligence Operators Course (TSOC) at Goodfellow AFB
  • Incidental Radio Operators Course (IROC) at Marine Corps Base (MCB) Camp Lejeune
  • 0313 - Light Armored Reconnaissance (LAR) Marine
  • As a 0313, I was a Light Armored Vehicle (LAV) crewman
  • While serving as the LAV Chief for the LAV Electronic Warfare (LAV-EW) Platoon of 2nd Radio Battalion, I oversaw the maintenance, movement and operation of over $24 Million worth of equipment
  • I also served as the Vehicle Commander on many occasions, ensuring the smooth operation of my mission and the safety of my crew
  • I attended the Light Armored Reconnaissance Marine Course (LARMC) at MCB Camp Pendleton, CA, where I became a licensed crewman and operator of all LAV variants
  • Other billets held while at 2nd Radio Battalion (2d Rad Bn): Entry Control Point guard - I ensured the safety and security of the 2d Rad Bn Sensitive Compartmented Information Facility (SCIF)
  • Company Clerk for Charlie Company (C Co), 2d Rad Bn - As the C Co clerk, I handled a wide array of administrative duties in the company office
  • Mail Orderly for C Co, 2d Rad Bn - I collected and distributed all of the mail for C Co Marines living in the barracks
  • Camp Lejeune NC - Lance Corporal of Marines

Scoper

Telescope Pictures
Ocean City, United States
03.2018 - 09.2018
  • Company Overview: Ocean City MD - Scoper
  • As a 'Scoper' at Telescope Pictures, I worked seven days a week as a photographer on the beach in Ocean City, MD
  • To find success, I needed to adapt to a fast paced environment, learning how to interact with all kinds of customers, from families with small children to excited spring-breakers
  • After a day on the beach, I would return to the shop to continue working on our sales floor
  • Here, I would assist customers in viewing their pictures and selecting the products they would like to purchase
  • I also offered private photoshoot appointments for special events such as small weddings, engagements, family portraits and family reunions
  • Ocean City MD - Scoper

Line Cook

Grandpa Mac
Rehoboth Beach, United States
03.2017 - 09.2017
  • Company Overview: Rehoboth Beach DE - Line Cook
  • I was one of the very first employees of the restaurant, working the morning shift of their opening day as a line and prep cook
  • I learned from Chef Hari Cameron and owner Orion Cameron how to combine the flavors and quality ingredients of gourmet cooking with the classic comfort food that is mac and cheese
  • As a member of the Grandpa Mac crew, I strived to uphold the friendly, efficient service and positive environment that the restaurant is known for and prides itself in
  • Rehoboth Beach DE - Line Cook

Expo

Hightopps Backstage Grille
Timonium, United States
01.2015 - 01.2017
  • Company Overview: Timonium MD - Expo
  • Timonium MD - Expo

Line Cook, Catering 'Stage' Crew

Hightopps Catering
Timonium, United States
01.2015 - 01.2017
  • Company Overview: Timonium MD - Line Cook, Catering 'Stage' Crew
  • Timonium MD - Line Cook, Catering 'Stage' Crew

Line Cook, Expo

Grandstand Grille
Timonium, United States
01.2015 - 01.2017
  • Company Overview: Timonium MD - Line Cook, Expo
  • Timonium MD - Line Cook, Expo

Server

Red Parrot Asian Bistro
Ellicott City, United States
01.2015 - 01.2017
  • Company Overview: Ellicott City MD - Server
  • Ellicott City MD - Server

Education

General Studies -

Delaware Technical Community College (DTCC)
Georgetown, DE
03.2018

General Studies -

Towson University (TU)
Towson, MD
12.2017

High School Diploma -

Glenelg High School
Glenelg, MD
05.2016

Skills

  • Customer Service
  • Documentation And Reporting
  • Service Recommendations
  • Cost Estimation
  • Service Estimates
  • Repairs Scheduling

Timeline

Service Advisor /Auto Parts Counterperson

Rommel Harley-Davidson
08.2024 - Current

Line Cook /Morning Prep Cook

Grandpa Mac
01.2024 - 07.2024

Driver Helper

UPS
11.2023 - 01.2024

Lance Corporal of Marines

United States Marine Corps
10.2018 - 10.2023

Scoper

Telescope Pictures
03.2018 - 09.2018

Line Cook

Grandpa Mac
03.2017 - 09.2017

Expo

Hightopps Backstage Grille
01.2015 - 01.2017

Line Cook, Catering 'Stage' Crew

Hightopps Catering
01.2015 - 01.2017

Line Cook, Expo

Grandstand Grille
01.2015 - 01.2017

Server

Red Parrot Asian Bistro
01.2015 - 01.2017

General Studies -

Delaware Technical Community College (DTCC)

General Studies -

Towson University (TU)

High School Diploma -

Glenelg High School

Similar Profiles

CREATE PROFILE
Russell Levering