RUSSELL NEWSON III
Augusta,GA
Summary
Detail-oriented Field Systems Technician and cybersecurity graduate with hands-on expertise in installing and troubleshooting electronic security systems in diverse environments. Proficient in low-voltage wiring, cable testing, and multimeter diagnostics, alongside solid knowledge of TCP/IP networking, Linux, and network security. Currently pursuing a B.S. in Computing to leverage technical skills in telecommunications and central-office operations.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Installation Technician
ADT Security
Augusta, GA
10.2024 - Current
- Install, configure, test, and service residential and commercial electronic security and access-control systems using low-voltage wiring, cameras, sensors, and alarm components.
- Conduct cable testing and multimeter diagnostics to identify and resolve wiring, hardware, device, and connectivity faults.
- Replace circuit boards and system components, reconfigure equipment, and ensure systems function properly post-repair.
- Deliver on-site and remote technical support, document installation and maintenance activities, and instruct customers on system operation and troubleshooting.
Assistant Front-End Manager
Kroger
Grovetown, GA
10.2021 - 01.2025
- Supervised front-end operations and coordinated team workflow to enhance service delivery in high-volume customer environment.
- Resolved escalated operational issues, maintained accurate financial and service records, and collaborated with leadership to streamline processes.
- Trained and supported team members on procedures and service expectations to ensure consistent operational excellence.
Education
Bachelor of Science - Computing
University of West Georgia
Carrollton, GAAssociate of Applied Science - Cybersecurity
Augusta Technical College
Augusta, GASkills
- Systems & Field Service: Low-Voltage Wiring, Cable Testing, Multimeter Diagnostics, Circuit Board/Component Replacement, Electronic Security Systems, Access Control Systems, Alarm Systems, Hardware Installation, System Configuration & Testing, Fault Isolation, Troubleshooting, Technical Documentation
- Technical support
- Network security
- System troubleshooting
- Networking & IT: TCP/IP, Network Security, Connectivity Troubleshooting, Basic Linux, Virtualization, NIST Frameworks, Vulnerability Awareness
Certification
CompTIA Network+ (In Progress)
ACT Workkeys
Timeline
Installation Technician
ADT Security
10.2024 - Current
Assistant Front-End Manager
Kroger
10.2021 - 01.2025
Bachelor of Science - Computing
University of West Georgia
Associate of Applied Science - Cybersecurity
Augusta Technical College