Russell Privette

Installed and repaired Printing equipment.

Worked with dry offset and digital printing.

Printed cups for Wendy's, McDonald's and Starbucks.

Printed tubes for lotions and caulking.

Printed digital on craft beer cans and promotional products.

• Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
• Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.

• Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
• Pitched in to complete various duties during peak periods or employee absences.
• Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
• Reviewed inventory levels and ordered supplies to keep products in stock.
• Collaborated with customers to offer solutions to service needs.
• Created written estimates and obtained customer consent to proceed.
• Created annual department budget, aligning with organization's financial and operational objectives.
• Delegated work to staff, setting priorities and goals.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Coordinated extensive planning, development of project milestones and budget for complex contracts.
• Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.

• Translated main cable and equipment location blueprints to technicians while declaring system outages and rerouting staff for timely service completion.
• Obtained engineering data to support design services.
• Performed onsite installation, modification and maintenance of systems and equipment.
• Submitted reports to Service coordinator following field visits.
• Traveled to designated area on short notice to support contractors by working weekends and overtime.
• Repaired and calibrated systems and equipment post-installation.
• Provided on-site services, installed new systems and escalated customer complaints.
• Performed complex technical functions on electrical systems to support engineers including set up, operation, maintenance, calibration and troubleshooting.
• Troubleshot and repaired hydraulic, mechanical and electrical systems.
• Diagnosed system failures and determined most cost-efficient solutions.
• Inspected equipment and processes to reduce maintenance-related downtime incidents and mitigate equipment failures.
• Administered installation service and repair of products along with IT solutions at customer sites as part of long-term maintenance contracts.
• Trained personnel to align objectives, strengthen competencies and standardize operations.
• Identified engineering problems and recorded solutions for reference purposes.
• Managed administrative operations, purchase orders, quotations, time sheets and expense sheets.
• Repaired defectives units using manuals and tools.
• Recommended equipment design changes and upgrading.
• Supervised unloading and positioning of equipment and provided instructions to site staff during installation.
• Created and implemented maintenance program to maintain operational efficiencies and reduced downtime.
• Assisted in development of equipment, providing recommendations to engineering designs.

• Managed materials to meet production goals and specific customer demands.
• Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
• Established and updated production schedules to meet changing demands.
• Reviewed individual employee performance to correct issues and enhance productivity.
• Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
• Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
• Monitored staff training and output to meet compliance, productivity and revenue goals.
• Provided input for performance reviews and identified areas for additional improvement.
• Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
• Developed and implemented significant process improvements to enhance department quality and throughput.
• Planned production operations while establishing priorities and sequences for manufacturing processes.
• Translated complex information to audiences of varying levels of technical knowledge, enabling individuals to clearly understand messages.
• Partnered with human resources on training compliance and performance progression methodologies.
• Coached and mentored employees to develop and enhance career skills.
• Created SOPs and documented system, planning criteria and procedures.
• Led recurring site reporting and assessed site performance data to drive improvements.
• Supervised automation and digital platform use.
• Scheduled staff work assignments, rotations and overtime.
• Prevented and resolved customer issues regarding production through planning.
• Aided raw material planning and escalated supplier issues, preventing shortages.
• Managed daily order backlog through key metrics monitoring for on-time delivery.
• Drafted and updated production documentation tracking status and delivery timelines.
• Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
• Coordinated production requirements with material handling and staffing functions.

• Managed materials to meet production goals and specific customer demands.
• Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
• Established and updated production schedules to meet changing demands.
• Reviewed individual employee performance to correct issues and enhance productivity.
• Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
• Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
• Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
• Monitored staff training and output to meet compliance, productivity and revenue goals.
• Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
• Planned production operations while establishing priorities and sequences for manufacturing processes.
• Reviewed key performance indicators and made necessary adjustments to increase production.
• Translated complex information to audiences of varying levels of technical knowledge, enabling individuals to clearly understand messages.
• Coached and mentored employees to develop and enhance career skills.
• Created SOPs and documented system, planning criteria and procedures.
• Orchestrated equipment set up, operation and break-down.
• Scheduled staff work assignments, rotations and overtime.
• Prevented and resolved customer issues regarding production through planning.
• Directed cost reduction and process improvements to boost workflows and productivity.
• Aided raw material planning and escalated supplier issues, preventing shortages.
• Managed daily order backlog through key metrics monitoring for on-time delivery.
• Coordinated production requirements with material handling and staffing functions.