Summary
Overview
Work History
Education
Skills
Timeline
Generic

Russell Reed

North Richland Hills,TX

Summary

Accomplished Vice President of Operations at DotCom Liquidators, adept in streamlining operations and enhancing team performance. Leveraged critical thinking and team leadership to automate processes, significantly boosting efficiency. Proven track record in fostering client relationships and driving strategic initiatives for optimal business outcomes. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Seasoned Operations Manager and talented leader with 20 + years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

28
28
years of professional experience

Work History

Sr Licensed Orthotist Assisant

Breg
04.2005 - 05.2024
  • Collaborated with physicians and other healthcare professionals to provide best outcomes for patients.
  • Maintained accurate patient records on measurements, drawings and other relevant data for future reference.
  • Kept up-to-date with new materials and procedures through journals, electronic media and correspondence with peers.
  • Instructed patients on use and care of fitted orthoses to enhance performance and longevity.
  • Optimized clinic workflow by streamlining appointment scheduling processes, improving overall efficiency and productivity.
  • Provided orthotic treatments to patients with mobility issues to improve quality of life.

Vice President of Operations

DotCom Liquidators
02.1999 - 04.2005
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Supported project management team for optimal performance.
  • Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
  • Enhanced customer satisfaction by developing and implementing strategies to improve service quality.
  • Implemented new technologies to automate processes, resulting in reduced labor costs and increased efficiency.
  • Established performance goals for department and outlined processes for achievement.

Regional Manager

Student Bookstore
08.1996 - 03.1999
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Established and maintained operational standards for 6 locations.

Education

High School Diploma -

Richland High School
North Richland Hills, TX

Tarrant County College District
Fort Worth, TX

Skills

    Team Leadership

    Relationship Building

    Decision-Making

    Critical Thinking

    Client Relationship Building

    Coaching and Mentoring

    Complex Problem-Solving

Timeline

Sr Licensed Orthotist Assisant

Breg
04.2005 - 05.2024

Vice President of Operations

DotCom Liquidators
02.1999 - 04.2005

Regional Manager

Student Bookstore
08.1996 - 03.1999

High School Diploma -

Richland High School

Tarrant County College District
Russell Reed