Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

RUSSELL TOLL

Livermore,CA

Summary

Highly experienced automotive industry professional with an extensive 34-year career encompassing various roles from sales and sales management to finance management/director, general sales manager, general manager, platform manager, and operations manager. Demonstrated expertise in driving revenue growth, optimizing operations, and fostering a customer-centric environment. Proven leadership abilities, adept at leading and developing high-performing teams, while consistently exceeding financial targets. A strategic thinker with a deep understanding of dealership operations, financial management, and industry regulations. Seeking a challenging leadership role to leverage this wealth of experience and contribute to the continued success of a dynamic car dealership.

Overview

13
13
years of professional experience
1
1
Certification

Work History

General Manager

Umansky Automotive Group
Livermore, California
04.2023 - Current
  • Overseeing operations in multiple franchises facilities
  • Working directly with the General Manager to help them improve performance and profitability
  • Process reviews for sales and service
  • Identified areas that needed improvement and helped find solutions to those issues.

General Manager

Umansky of Charlottesville Honda, CDJR
Charlottesville, VA
09.2018 - 04.2023
  • Was in charge of running three franchises which included, Honda, Subaru, and CDJR
  • Maintained a consistent high CSI
  • Increased pre-owned sales by 80%
  • Spearheaded efforts to optimize dealership operations, resulting in a significant increase in profitability
  • Led a cross-functional team of department managers and employees, providing coaching and guidance to enhance performance and align with dealership goals
  • Awarded Best Dealership of Charlottesville six years in a row.

General Manager

AutoNation Honda 385
Memphis, TN
06.2015 - 09.2018
  • Lead my team in both sales and service to be the top performing Honda store in the Memphis area
  • Increased sales efficiency in my area to 185%
  • Won Honda Presidents award all three years of my tenure
  • Recruited, trained, and mentored a high-performing team of sales, service, and administrative staff, fostering a culture of excellence and teamwork
  • Resolved employee, customer and vendor disputes using problem-solving techniques.

General Sales Manager

AutoNation Honda Dulles
Sterling, VA
04.2011 - 06.2015
  • Built successful team with effective recruitment and training strategies
  • Achieved consistent growth in revenue and profit margins through effective sales strategies, employee motivation, and customer retention
  • Recruited, trained, and mentored a high-performing team of sales
  • Maintained a strong focus on customer satisfaction, resolving issues promptly and ensuring a positive buying and service experience for every customer.

Education

Skills

  • Process improvement
  • Sales
  • Leadership
  • Financial management
  • Customer Relationship management
  • Operations management
  • Problem-Solving
  • Conflict resolution

Certification

  • Sales Management
  • Budgeting
  • Process Improvement
  • Operations Management
  • Strategic Planning

Timeline

General Manager

Umansky Automotive Group
04.2023 - Current

General Manager

Umansky of Charlottesville Honda, CDJR
09.2018 - 04.2023

General Manager

AutoNation Honda 385
06.2015 - 09.2018

General Sales Manager

AutoNation Honda Dulles
04.2011 - 06.2015

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RUSSELL TOLL