Director of technology operations and cybersecurity leader with 15+ years of experience managing enterprise IT, infrastructure, security, risk, and compliance in highly regulated, mission-critical environments. Proven ability to improve operational resilience, resolve complex technology issues, strengthen access and security controls, and develop technical teams supporting 500+ users. Brings a business-focused approach to technology operations, combining infrastructure expertise with cybersecurity, cloud, governance, and risk management.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Director of Information Technology | Information Security Officer
United States Army
07.2014 - Current
Directed RMF compliance, security assessments, cybersecurity reporting, Zero Trust Architecture, HIPAA, HITECH, PHI Protection, and technology risk activities supporting Department of Defense information systems.
Advised command leadership on cybersecurity governance, compliance strategy, technology risk, operational resilience, and remediation priorities.
Conducted enterprise risk assessments and vulnerability analyses and developed risk-based remediation strategies aligned with NIST SP 800-53 and RMF requirements.
Coordinated continuous monitoring, incident response, security awareness, compliance initiatives, IAM, SSO, MFA, and risk mitigation activities to strengthen cybersecurity resilience.
Investigated and coordinated resolution of technology and cybersecurity incidents, escalating issues appropriately and supporting timely restoration of secure operations.
Improved security and technology processes through standardized controls, continuous monitoring, remediation tracking, endpoint management, mobile device management and operational risk management.
Collaborated with technical teams and organizational stakeholders to translate security, infrastructure, and compliance requirements into practical operational solutions.
Mentored technical personnel and supported team development through knowledge transfer, cybersecurity awareness, and professional development initiatives.
Information Technology Specialist / IT Manager / Information Security Officer
United States Army
05.2011 - 07.2014
Strengthened enterprise technology operations through continuous monitoring, HIPAA, HITECH, DISA STIG, ACAS, HBSS compliance, patch management, security-control validation, and infrastructure hardening.
Managed vulnerability assessment and remediation using MS Defender, Microsoft Intune, DoD enterprise mobility solutions, RBAC, ACAS, Nessus, and Greenbone, applying risk-based prioritization to reduce security exposure.
Supported secure cloud and hybrid environments by applying AWS security principles and enterprise security engineering practices to technology operations.
Coordinated technical remediation activities across infrastructure and security functions, ensuring issues were prioritized, tracked, and resolved according to operational and security requirements.
Led cybersecurity awareness training, technical mentoring, and compliance education initiatives that improved workforce readiness and strengthened security culture.
Developed and communicated technical, security, and compliance information for leadership, supporting decisions regarding operational risk, CAC/PKI, technology priorities, and resource requirements.
Contributed to process-improvement initiatives designed to standardize technology operations, asset management, improve control effectiveness, and increase organizational readiness.
Information Security Officer / IT Manager / IT Specialist / System Administrator
United States Army
05.2006 - 05.2011
Administered secure Windows and Linux enterprise environments supporting 500+ users across critical operations.
Managed Active Directory, Group Policy, CAC/PKI, privileged access, user accounts, and least-privilege controls to strengthen identity and access management.
Coordinated user provisioning, account administration, access management, and access-control processes in accordance with organizational security requirements.
Implemented Microsoft Defender, Trellix/McAfee, SIEM monitoring, IDS/IPS, vulnerability-management capabilities, and endpoint security controls to improve enterprise security visibility and resilience.
Performed system hardening, configuration validation, patch management, and security remediation to improve system availability, reliability, and security posture.
Collaborated across technical teams to troubleshoot infrastructure issues, identify root causes, implement corrective actions, and minimize operational disruption.
Supported technology system configuration, deployment, maintenance, troubleshooting, and retirement.
Provided technical guidance and support to users and IT personnel while maintaining a strong focus on customer service, operational continuity, and secure technology delivery.
Education
Doctor of Business Administration - Information Technology
South College
Master of Science - Information Technology
University of Arkansas Grantham
Bachelor of Science - Cybersecurity
EC-Council University
Skills
Director of Technology Operations
IT Strategy & Governance
Enterprise Infrastructure
Cybersecurity Governance
Incident & Problem Management
Process Optimization
Service Reliability
Technology Risk Management
Mentorship
NIST RMF
SP 800-53
CSF
Vulnerability Management
Continuous Monitoring
Identity & Access Management
Active Directory
Group Policy
Cloud Security
AWS
Infrastructure Security
Technical Team Leadership
Regulatory Compliance
DISA STIG Compliance
Security Engineering
Stakeholder Management
Team Development
Featured Skills And Areas Of Expertise
Director of Technology Operations
IT Strategy & Governance
Enterprise Infrastructure
Cybersecurity Governance
Incident & Problem Management
Process Optimization
Service Reliability
Technology Risk Management
Mentorship
NIST RMF, SP 800-53 & CSF
Vulnerability Management
Continuous Monitoring
Identity & Access Management
Active Directory & Group Policy
Cloud Security & AWS
Infrastructure Security
Technical Team Leadership
Regulatory Compliance
DISA STIG Compliance
Security Engineering
Stakeholder Management
Team Development
Certification
Certified Information Security Manager – CISM
Microsoft Cybersecurity Architect Expert
CompTIA Security+
CompTIA Network+
CompTIA Linux+
Jamf Certified Associate – Jamf Pro
AWS Certified Security – Specialty
Project Management Professional – PMP
MS Identity & Access Administrator Associate
Certified Ethical Hacker - CEH
Professional Highlights
Technology Operations Leadership: Directed enterprise IT, infrastructure, cybersecurity, and compliance initiatives, aligning technical operations with organizational priorities, risk objectives, and service reliability.
Infrastructure & Incident Management: Administered secure Windows and Linux environments supporting 500+ users; resolved Tier II/III incidents, coordinated technical troubleshooting, and restored reliable operations across systems, endpoints, authentication, and networks.
Process Optimization & Resilience: Improved technology processes through standardization, continuous monitoring, risk-based remediation, and control validation, strengthening operational consistency, accountability, and resilience.
Identity & Access Management: Managed Active Directory, Group Policy, privileged access, user provisioning, and least-privilege controls, maintaining secure and efficient access across enterprise environments.
Cybersecurity & Compliance: Led RMF activities, security assessments, vulnerability management, continuous monitoring, and compliance reporting aligned with NIST SP 800-53, NIST RMF, NIST CSF, and DISA STIG.
Security & Cloud Operations: Leveraged MS Defender, SIEM, IDS/IPS, ACAS, Nessus, Greenbone, Splunk, SolarWinds and AWS security practices to strengthen threat visibility, vulnerability remediation, system hardening, and enterprise resilience.
Leadership & Stakeholder Engagement: Advised senior leaders on technology risk, Zero Trust Architecture, and operational priorities while mentoring technical personnel, coordinating cross-functional initiatives, and translating complex technical issues into actionable business decisions.
Timeline
Director of Information Technology | Information Security Officer
United States Army
07.2014 - Current
Information Technology Specialist / IT Manager / Information Security Officer
United States Army
05.2011 - 07.2014
Information Security Officer / IT Manager / IT Specialist / System Administrator
United States Army
05.2006 - 05.2011
Bachelor of Science - Cybersecurity
EC-Council University
Master of Science - Information Technology
University of Arkansas Grantham
Doctor of Business Administration - Information Technology
Director – Information Security | Business Information Security Officer (BISO) at COX AUTOMOTIVE INC.Director – Information Security | Business Information Security Officer (BISO) at COX AUTOMOTIVE INC.
Chief Technology Officer, Chief Information Security Officer, Global Head of Technology at Morae Global CorpChief Technology Officer, Chief Information Security Officer, Global Head of Technology at Morae Global Corp
Senior Information Technology (IT) Project Manager & Information Systems Security Manager at Tripoint SolutionsSenior Information Technology (IT) Project Manager & Information Systems Security Manager at Tripoint Solutions
Vice President of Information Technology (IT) and Chief Information Security Officer (CISO) at Ottawa International Airport AuthorityVice President of Information Technology (IT) and Chief Information Security Officer (CISO) at Ottawa International Airport Authority