Russell J Broadbent III
Conroe ,TX
Summary
High-energy sales leader with proven relationship-building skills and significant background working with Texas Lottery customers. Consistently drive sales and bring in new customers with prospecting expertise and persuasive negotiation expertise. Training of new Lottery Retailers, and also new Lottery Sales Representatives within the Company. History of consistently exceeding quotas by Double Digits. High performing sales professional with over 22 years experience in Texas Lottery sales . Known for contributions of territory growth and for being focused on customer satisfaction. Extensive outside sales experience with proven ability to manage and grow customer relationships to expand customer base. Superior time management and organization skills.
Setting up and breaking down of equipment, and directing employees for Selling events, Texas State Fair and other events around the state. Finalizing sales numbers for the event or for the day of multiple day events.
Overview
32
32
years of professional experience
Work History
Sales Representative
IGT Corporation
Houston , Texas
01.2002 - Current
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Foster relationships with customers to expand customer base and enhance loyalty and retention.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Exceeded sales goals by over Double Digits for 22 consecutive years.
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Promotions and Training
IGT Global Solutions
Houston , Texas
01.2013 - 10.2018
- Coordinated inventory and merchandising displays for maximum appeal and affect.
- Engaged customers with traditional and guerilla marketing techniques to drive interest.
- Oversaw setup and breakdown of displays for events and trade shows promoting products.
- Replenished product stock to maintain appropriate levels and meet expected sales demands.
- Promoted Texas Lottery products by educating customers and prospects about offerings.
- Created positive and rewarding client experiences through warm and friendly customer interactions.
- Organized and carried out promotional events by setting up and tearing down event sites, interacting with potential customers.
Senior Sales Representative
IGT Global Solutions
Houston , Texas
03.2008 - 01.2014
- Established exemplary skills in verbal and written communication and active listening through working closely with customers and sales support staff.
- Expanded new business and developed effective sales and marketing campaigns.
- Asked open-ended questions to determine customer requirements and help identify correct products and services.
- Supported sales management initiatives to optimize business development.
- Supported Managers with Monthly Route Coverage for Sales Representatives that were on Vacations, sick time, workman comp situations.
Store Manager
Motiva Enterprises
Houston , Texas
01.2000 - 12.2001
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed inventory tracking and physical inventory counts to minimize loss.
Sheriff’s Deputy
Harris County Sheriff’s Department
Houston , Texas
01.1993 - 10.1999
- Conducted debriefings for arrested subjects to obtain information pertinent to investigations.
- Increased inmate safety by closely monitoring all activity on jail premises for 8 years, including inmate behavior and hazards.
- Analyzed and evaluated information to determine appropriate course of criminal prosecution.
- Accurately analyzed and evaluated criminal prosecution information while processing crime scenes.
- Interviewed subjects, targets and witnesses for information verification and corroboration.
Education
High School Diploma -
Klein Oak High School
Spring, TX06.1985
Skills
- Customer Relations
- Sales
- Sales Expertise
- Policies and Procedures
- Interpersonal Communication Skills
- Sales Goals
- Customer Contact
- Product Merchandising
- Product Knowledge
- New Product Information
- Territory Sales
- Computer Expertise
Accomplishments
- Awarded “Promotional Sales Representative of the Year 2014, and Sales Representative of the year for the South District 2023
- Consistently maintained high customer satisfaction ratings.
- Increased revenue 24% in 2020.
- Work Seasonally with Local animal Shelter's to collect food and Blankets for the winter.
Timeline
Promotions and Training
IGT Global Solutions
01.2013 - 10.2018
Senior Sales Representative
IGT Global Solutions
03.2008 - 01.2014
Sales Representative
IGT Corporation
01.2002 - Current
Store Manager
Motiva Enterprises
01.2000 - 12.2001
Sheriff’s Deputy
Harris County Sheriff’s Department
01.1993 - 10.1999
High School Diploma -
Klein Oak High School
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