Russell Q.A. Monroe
West Milwaukee
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
25
25
years of professional experience
Work History
Product Specialist
Ewald GMC Buick VW
Menomonee Falls
01.2025 - Current
- Suggested specific products to meet customer needs.
- Provided exceptional customer support, resolving issues and ensuring customer satisfaction.
- Assisted in setting pricing strategies based on market research and cost analysis.
- Identified interested or qualified customers to present product information.
- Demonstrated and explained products, methods or services to induce prospective clients.
Sales Consultant
City CDJR
Brookfield
03.2020 - 12.2022
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Negotiated deals and handled complaints or objections.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Addressed customer questions and concerns regarding products and services.
Education
High School Diploma -
Greendale High School
Village Of Greendale, WI06-1993
Skills
- Product demonstration
- Market research
- Sales negotiation
- Customer needs assessment
- Product knowledge
- Effective communication
- Time management
- Customer engagement
- Excellent positive attitude
Affiliations
- I am a family man the loves spending time outdoors. I enjoy hunting fishing and love to get some stress relief on my Harley.
Timeline
Product Specialist
Ewald GMC Buick VW
01.2025 - Current
Sales Consultant
City CDJR
03.2020 - 12.2022
High School Diploma -
Greendale High School
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