Russo Vallon
Queens,NY
Summary
Accomplished Assistant Coordinating Manager at Bellevue Hospital with over 4 years of car sales experience and a strong background in retail and customer service. Skilled in management, technology, Excel, and Microsoft Suite, with a proven ability to adapt and excel in various roles. A team player with a focus on achieving results, I bring leadership, problem-solving, and a customer-focused mindset to any environment, making me a valuable asset in fast-paced and dynamic settings.
Overview
8
8
years of professional experience
Work History
Assistant Coordinating Manager
Bellevue Hospital
New York, New York
06.2024 - Current
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Carmax
XF Specialist
East Meadow, NY
02.2023 - Current
- Leveraged CRM database to drive customer contacts, appointments and sales.
- Engaged customer base to drive retention across departments.
- Worked with customers and sales management to reach price agreements and explain warranty, sales and option package procedures.
- Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
- Answered customer emails and telephone requests for information.
- Oversaw customer test drives and demonstrated standard and optional features.
Sales Advisor
Sixt Rent A Car
Jamaica, NY
08.2022 - 03.2023
- Drafted contracts, explained terms to customers and acquired signatures.
- Reconciled company credit cards, expense accounts and other expenses and financial records.
- Examined budget estimates for completeness, accuracy and conformance with procedures and regulations.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
COVID-19 Screener/Records Assistant
Medix
New York, NY
06.2021 - 01.2022
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Delivered high-quality administrative and customer service to sustain patient and work flows, also carrying and preparing all medical stations with equipments needed for the day.
Rental Sales Senior Agent
Avis Budget Group Inc.
Elmhurst, NY
04.2019 - 01.2021
- Followed up with customers to build long-term relationships and successful referrals.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Responded to inquiries and explained product features and service advantages to potential customers.
- Upsold products to policyholders and potential new clients.
Stock Manager/Junior Financial Analyst
Jimmy Jazz Clothing Store
Queens, New York
06.2017 - 05.2019
- Coordinated with store manager on inventory purchases, updates and replacements.
- Maintained accurate inventory accounts through good recordkeeping practices and regular counts.
- Prepared detailed reports on inventory operations, stock levels and damages.
- Examined supply and raw material levels to determine shortages and make necessary adjustments.
Teller Banking Representative
Chase Bank
Main St, NY
02.2018 - 01.2019
- Oversee daily transactions in order to be certain that books balance at the end of the day, meaning there is a credit for every debit and vice versa. They also keep tabs on cash on hand to ensure the bank has a sufficient amount to handle daily customer requests.
- Built and maintained client relationships through quality, personalized interactions.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Maintained confidentiality of bank records and client information.
Fulfillment Lead
Macy's Fulfillment Center
Elmhurst, NY
01.2017 - 03.2018
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Matched orders with invoices and recorded required information.
- Engaged customers in friendly, professional dialogue to determine needs.
- Organized client calendars, prepared mailings and handled high call volumes.
Education
Bachelor of Science - Criminal Law
John Jay College of Criminal Justice of The City University of New York
New York, NY06.2022
Associate of Science - Criminal Justice
Queensborough Community College of The City University of New York
Oakland Gardens, NY06.2020
Sneaker/Technology
Part-time Business Owner
Queens, NYSkills
- Recordkeeping, Work planning and Prioritization
- MS Excel, Document Management
- Complex Problem Solving
- Supervision & Leadership experiences
- Reliable & Trustworthy
- Attention to Detail
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Native language
French
Advanced (C1)
C1
Creole
Advanced (C1)
C1
Quote
The supernatural is the natural not yet explained.
Elbert Hubbard
Work Preference
Work Type
Full TimeContract WorkWork Location
HybridRemoteOn-SiteImportant To Me
Work-life balanceCareer advancementHealthcare benefitsInterests
Java
Excel
C#
Software
Excel
Java
MS
C#
EPIC
SalesForce
IMS
Timeline
Assistant Coordinating Manager
Bellevue Hospital
06.2024 - Current
Carmax
XF Specialist
02.2023 - Current
Sales Advisor
Sixt Rent A Car
08.2022 - 03.2023
COVID-19 Screener/Records Assistant
Medix
06.2021 - 01.2022
Rental Sales Senior Agent
Avis Budget Group Inc.
04.2019 - 01.2021
Teller Banking Representative
Chase Bank
02.2018 - 01.2019
Stock Manager/Junior Financial Analyst
Jimmy Jazz Clothing Store
06.2017 - 05.2019
Fulfillment Lead
Macy's Fulfillment Center
01.2017 - 03.2018
Bachelor of Science - Criminal Law
John Jay College of Criminal Justice of The City University of New York
Associate of Science - Criminal Justice
Queensborough Community College of The City University of New York
Sneaker/Technology
Part-time Business Owner
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