Russzya Crist
Lindale,TX
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Asher Point Early Retirement Home. Proven ability to enhance resident experiences through effective problem-solving and community relations. Highly adaptable, with expertise in cash handling and training, ensuring seamless operations and guest satisfaction.
Developed strong communication and organizational skills in fast-paced hospitality environment. Skilled in anticipating and responding to guest needs while managing multiple tasks efficiently. Seeking to transition into new field, leveraging ability to deliver exceptional service and create positive experiences.
Overview
1
1
year of professional experience
Work History
Concierge
Asher Point Early Retirement Home
06.2025 - 10.2025
- Assisted residents with daily activities and special requests to enhance their living experience.
- Coordinated transportation arrangements for residents to medical appointments and recreational outings.
- Provided information about facility amenities and local services to new residents and their families.
- Managed scheduling of community events, ensuring smooth execution and resident engagement.
- Developed strong relationships with residents, promoting a sense of community within the facility.
- Resolved conflicts among residents, maintaining harmony and positive interactions in shared spaces.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
Server
Javi's
03.2025 - 10.2025
- Delivered exceptional customer service in fast-paced dining environment
- Assisted in menu knowledge, enhancing guest experience and satisfaction
- Collaborated with kitchen staff to ensure timely order delivery
- Maintained cleanliness and organization of dining area and utensils
- Processed payments accurately, handling cash and electronic transactions
- Adapted quickly to changing priorities during peak service hours
- Supported team by training new servers on operational procedures
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Host
Javi's
03.2025 - 10.2025
- Welcomed and seated guests, ensuring timely service and positive first impressions.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Coordinated with kitchen staff to ensure smooth communication during peak hours.
- Assisted in training new hosts on customer service protocols and operational procedures.
- Maintained cleanliness and organization of the host stand and dining area.
- Collaborated with team members to streamline front-of-house operations during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
No Degree -
Tyler Junior College
Tyler, TX05-2028
High School Diploma -
Premier Highschool Tyler
Tyler, TX12-2023
Skills
- Customer service
- Highly adaptable
- Strong work ethic
- Effective problem solving
- Proactive attitude
- Telephone etiquette
- Hospitality
- Bookkeeping
- Training and mentoring
- Cash handling
- Community relations
- Advanced time management
Timeline
Concierge
Asher Point Early Retirement Home
06.2025 - 10.2025
Server
Javi's
03.2025 - 10.2025
Host
Javi's
03.2025 - 10.2025
No Degree -
Tyler Junior College
High School Diploma -
Premier Highschool Tyler