Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
25
25
years of professional experience
Work History
Certified Medical Assistant
Wellness Pointe- Women's Health
01.2024 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Documented vital signs and health history for patients in clinic and hospital environments.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Assisted healthcare providers with examinations, ensuring accuracy in patient documentation and care protocols.
Assistant Manager
Papacita's Mexican Restaurant
02.2006 - 12.2023
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Trained staff on customer service protocols and restaurant policies to enhance guest experience.
Coordinated daily operations, ensuring efficient workflow and adherence to health standards.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Supervised day-to-day operations to meet performance, quality and service expectations.
Cashier/Waitress
Papacita's Mexican Restaurant
09.2000 - 02.2006
Worked flexible schedule and extra shifts to meet business needs.
Greeted customers entering store and responded promptly to customer needs.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Mentored new team members on POS system operation, customer service strategies and sales goals.