Aaron Hampton
Tiffin,IA - Iowa
Summary
Enthusiastic restaurant professional with expertise in mixology, beer, liquor and wine along with solid background in team leadership and team building. Sharp Key Manager focused on increasing patronage and boosting revenues. Offering exemplary food safety skills and team development skills. Nine plus years in field with strong desire to drive business success.
Overview
15
15
years of professional experience
Work History
Restaurant Assistant Manager
Texas RoadHouse
Coralville, IA
09.2017 - Current
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
- Pitched in to help host, waitstaff and bussers during exceptionally busy times such as dinner hour
- Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business
- Maintained smooth and timely operations in preparation and delivery of meals
Bartender, Bar Trainer, Server, Server Trainer
Texas Roadhouse
Coralville, IA
08.2016 - Current
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
- Trained all the bartenders for the past two years
- Took customer orders and capitalized on opportunities to sell special beverage and food options
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
Bar Manager - Bartender
Throttle Down Sports Bar
Tiffin, IA - Iowa
07.2015 - 09.2016
- Increased profits with enhanced inventory oversight and strategic pricing adjustments
- Maximized customer service by training staff, overseeing operations and resolving issues
- Closed out cash register with 100% accuracy and prepared cashier report
- Conducted weekly inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders
- Improved customer service rankings by resolving issues quickly and accurately
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests
- Developed unique events and special promotions, including dart league and trivia to drive sales
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy
Bartender/Bar Manager
Tailgators Bar & Grill
Coralville, IA
08.2010 - 08.2015
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
- Closed out cash register with 100% accuracy and prepared cashier report
Education
High School Diploma -
Martin High School
Arlington, TXSkills
- Responsible alcohol service
- Liquor, beer and wine knowledge
- Highly reliable
- Engaging personality
- Positive attitude
- Dining room management
Timeline
Restaurant Assistant Manager
Texas RoadHouse
09.2017 - Current
Bartender, Bar Trainer, Server, Server Trainer
Texas Roadhouse
08.2016 - Current
Bar Manager - Bartender
Throttle Down Sports Bar
07.2015 - 09.2016
Bartender/Bar Manager
Tailgators Bar & Grill
08.2010 - 08.2015
High School Diploma -
Martin High School