Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Rusty Ford

Port Charlotte,FL

Summary

Experienced Carpentry Contractor with ownership of a successful contracting company since 1996, showcasing expertise in hardware repair and team leadership. Proven ability to drive high customer satisfaction and operational efficiency, supported by strong technical skills and exceptional interpersonal abilities. Committed to expanding service offerings and enhancing client relationships for continued business growth.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Tech Install and Repair IPTV, POTS

Century Link
10.2011 - Current

As an IPTV and POTS Installation and Repair Technician, I install, configure, and maintain IPTV systems to ensure optimal performance and customer satisfaction. I troubleshoot and repair both IPTV and Plain Old Telephone Service (POTS) systems, effectively diagnosing issues and implementing solutions. I conduct regular system checks and preventive maintenance to ensure reliable service delivery while collaborating with clients to provide tailored telecommunications solutions. Additionally, I document installation processes and maintenance activities for accurate record-keeping and compliance. Committed to professional development, I stay updated on industry trends to enhance my technical skills and provide excellent customer support and training on IPTV and POTS systems.

Law Enforcement Corrections

Florida Department Of Corrections
Punta Gorda, FL
03.2009 - Current

Dedicated Law Enforcement Corrections professional with extensive experience in the supervision of state prisoners, ensuring safety and security within correctional facilities. Recognized for excellence in performance with a Certificate of Excellence and a strong academic background. Completed rigorous Police Academy Training, specializing in CPR and First Aid, to respond effectively in emergency situations. Proficient in implementing rehabilitation programs, maintaining order, and enforcing facility regulations while fostering a respectful and safe environment for both inmates and staff. Committed to upholding the highest standards of conduct and contributing to the overall effectiveness of the correctional system.

Carpentry Contracting Company Owner

RJ Ford Contracting LLC
Cape Coral, FL
10.1996 - Current

Overseeing all aspects of the business, including project management and client relations. This involves estimating project costs, preparing bids, and ensuring timely completion within budget. Managing a team of skilled carpenters and subcontractors, guiding them to adhere to safety regulations and quality standard. Additionally, maintaining relationships with suppliers for efficient material sourcing, and market services to attract new clients. Being the owner of the company, I combine technical expertise, business acumen, and strong leadership skills to ensure the success of the company.

Telecommunications Technician

Comcast Cable Company
, FL
07.2007 - 08.2008

Experienced Telecommunications Technician with a strong track record in overseeing a team of 9 technicians. Responsible for the installation and servicing of telecommunications systems, ensuring high-quality service delivery. Skilled in troubleshooting complex issues and providing training and mentorship to team members. Adept at managing project timelines and maintaining equipment to enhance operational efficiency. Committed to fostering a collaborative team environment while ensuring compliance with industry standards. Dedicated to delivering exceptional customer satisfaction through effective technical support.

Education

Bachelor of Arts - Criminal Law And Computer Programming

Edison State College
Fort Myers, FL
02-2011

Skills

  • Hardware repair
  • Customer support
  • Software diagnostics
  • Electronics troubleshooting
  • Networking fundamentals
  • Wireless technologies
  • Service Technician for Century Link, IR Technician, Trouble shoot Dial Tone, HSI, and Prism TV
  • Fiber Splicing and Cable Locating Skills
  • Century Link Certifications
  • Trained as commtech4 at Comcast university
  • Experienced in video, telephone and internet, trouble shooting, installation and repairs
  • Telecommunication System Programming
  • Maintenance and Installation Expertise
  • System and Network Maintenance
  • Testing Telecommunications Equipment
  • Cabling and Voicemail Support
  • Documented Equipment Repairs
  • Inventory Management

Certification

  • CENTURYLINK CERTIFICATIONS: PRISM, DSL, PREFIELD, FIBER SPLICING, BUCKET TRUCK, HST3000, CABLE LOCATING, CABLE SPLICING
  • Trained as commtech4 at Comcast university

References

References available upon request.

Timeline

Tech Install and Repair IPTV, POTS

Century Link
10.2011 - Current

Law Enforcement Corrections

Florida Department Of Corrections
03.2009 - Current

Telecommunications Technician

Comcast Cable Company
07.2007 - 08.2008

Carpentry Contracting Company Owner

RJ Ford Contracting LLC
10.1996 - Current

Bachelor of Arts - Criminal Law And Computer Programming

Edison State College
Rusty Ford