Biomedical Sciences student with experience in pharmacy, hospital communications, and direct support services. Skilled in patient and customer service, healthcare communication, and working effectively in fast-paced environments.
Work History
Progressive Living
3 Months
Progressive Living Inc. | 07.2026 - Current
supporting individuals with daily activities
assisting with household tasks
providing companionship/supervision
maintaining a safe and organized environment
communicating with the individual and staff
Pharmacy Technician
2 Years 4 Months
Cub Foods Pharmacy | 06.2024 - Current
Processed prescription orders and entered patient, billing, and prescription information accurately into pharmacy software.
Prepared prescriptions for dispensing by counting, measuring, labeling, and verifying medication orders according to pharmacy procedures.
Assisted patients and customers with prescription-related questions and pharmacy needs while providing professional and respectful service.
Performed pharmacy operations including prescription processing, third-party billing, and maintaining accurate patient information.
Worked efficiently in a fast-paced pharmacy environment while maintaining accuracy and attention to detail.
Switchboard Operator
4 Years 7 Months
Mayo Clinic Health System | 03.2022 - Current
Managed high-volume incoming calls and connected patients, families, providers, and staff with appropriate hospital departments.
Responded to urgent and emergency calls by following established procedures and promptly communicating critical information.
Used hospital systems and internal resources to locate departments, services, and appropriate points of contact.
Handled multiple calls and competing priorities while maintaining accuracy and effective communication.
Pharmacy Technician
6 Years 1 Month
Hy-Vee | 09.2020 - Current
Assisted with prescription processing, medication preparation, labeling, and order fulfillment under pharmacist supervision.
Assisted customers with pharmacy needs and communicated professionally with patients and pharmacy staff.
Supported daily pharmacy operations while maintaining accuracy, organization, and attention to detail.
Education
- Biomedical Sciences
Minnesota State University | Mankato, Mn | 05-2027
Patient Care Coordinator / Medical Records Representative at Americans for Better Hearing FoundationPatient Care Coordinator / Medical Records Representative at Americans for Better Hearing Foundation