Ruth Amoah-Koomson PMP
Fountainville,PA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Focused Manager adept at planning, directing and maintaining continuous operations in various departments. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Sales & Service Manager
Penn Community Bank
New Britain, PA
05.2022 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Drove team success through shared vision and recognition of quality performance.
- Engaged product owners, developers and other stakeholders to collect information in developing a loan software application.
- Facilitated reviews and planning meetings to promote full team engagement.
Personal Banker
KeyBank National Association
North Penn, PA
09.2020 - 04.2022
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Completed loan applications, proposals and offers for new borrowers and followed up with pending applicants.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
Branch Manager
Calbank PLC
Accra, Ghana
08.2017 - 03.2020
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Adhered to industry practices, company standards and safety protocols in work.
- Modeled management and organizational skills and multi-tasked and prioritized in deadline-driven environment.
- Determined consumer demands, industry trends and forecasted sales by conducting trend analysis.
Chief Operating Officer
ProSeed Microfinance Limited
Accra, Ghana
04.2013 - 08.2017
- Refined organizational structure to consolidate, streamline and delineate necessary functions.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Saved time by spearheading special projects through effective emergency resolution.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
Education
MBA - Project Management
University of Ghana Business School
Accra, Ghana06.2013
Bachelor of Science - Banking & Finance
Central University College
Accra, Ghana06.2006
Skills
- Conflict Management
- Good problem-solving acumen
- Interdepartmental Collaboration
- Product Planning
- Business Development and Planning
- Project Planning
- Agile and Scrum Environments
- Product Development and Launch
- Consumer Lending Processes
- Strong Analytical Skills
Accomplishments
- Led a team of five in the construction and set-up of the Women's Ministry Tag Shop for a religious organization completing ahead of schedule.
- Documented and resolved customer turnaround time in the banking lobby which led to improved customer satisfaction.
- Designed and launched the Daily payment-Micro lending Project, resulting in a 97% recovery in loans.
Certification
- PMP - Project Management Professional
- PMI-ACP Training - August, 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield
Timeline
Sales & Service Manager
Penn Community Bank
05.2022 - Current
Personal Banker
KeyBank National Association
09.2020 - 04.2022
Branch Manager
Calbank PLC
08.2017 - 03.2020
Chief Operating Officer
ProSeed Microfinance Limited
04.2013 - 08.2017
MBA - Project Management
University of Ghana Business School
Bachelor of Science - Banking & Finance
Central University College
Volunteer, PIWC - Princeton project team member
Member, Church Project - Initiate, plan and execute small projects on the church building and parsonage.
Volunteer, PIWC - Princeton project team member
Member, Church project committee - Initiate, plan and execute small projects on the church building and parsonage.
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