Ruth-Ann Jones-McBean
Spring,TX
Summary
Benefits and communications professional with extensive experience translating complex, compliance-driven information into clear, employee-friendly messaging. Proven ability to deliver verbal and written communications supporting onboarding, benefits processes, and employee-facing programs. Skilled in engaging cross-functional stakeholders, coordinating vendors, and ensuring accurate, timely communication in highly regulated environments. Recognized for strong communication, stakeholder alignment, and audit-ready documentation.
Overview
13
13
years of professional experience
Work History
Program Professional
HealthTrust Workforce Solutions
Houston, TX
02.2021 - Current
- Deliver clear, concise verbal and written communications to employees, clients, and stakeholders regarding onboarding requirements, timelines, and compliance processes
- Translate complex policies and operational requirements into user-friendly guidance to support employee understanding and engagement
- Coordinate cross-functional stakeholders (HR, operations, and external partners) to ensure consistent communication and seamless onboarding experiences
- Serve as primary point of contact, resolving employee and client inquiries through effective verbal communication and problem-solving
- Maintain audit-ready documentation supporting regulatory compliance in a highly regulated healthcare environment
- Track and analyze performance data, communicating insights to improve processes and employee experience.
Law Clerk
Haynes Law, PLLC
Houston, TX
01.2019 - 04.2019
- Communicated complex legal and regulatory information verbally and in writing, simplifying requirements for clients
- Managed high-volume documentation and ensured compliance with legal and regulatory standards
- Coordinated communication between clients, attorneys, and external parties to meet critical deadlines
- Conducted legal research and translated findings into clear, practical advice.
Marketing Consultant
Weatherby Healthcare
Ft. Lauderdale, FL
01.2018 - 06.2018
- Managed client-facing communications, clearly explaining contract terms, timelines, and requirements
- Supported onboarding and placement processes through consistent stakeholder communication
- Maintained Salesforce CRM data and supported reporting and communication tracking
- Analyzed performance data and communicated insights to support business decisions.
Candidate Relationship Manager
MedPro Healthcare Staffing
Ft. Lauderdale, FL
11.2015 - 06.2017
- Managed onboarding communications for 200+ international professionals, ensuring clear understanding of requirements and timelines
- Conducted high-volume verbal communication (calls, briefings) to guide candidates through complex processes
- Coordinated multi-step workflows across stakeholders, ensuring alignment and compliance
- Developed and executed presentations and communication materials to support engagement and understanding
- Tracked and reported on staffing and onboarding data.
Admissions Advisor
Kaplan University
Ft. Lauderdale, FL
03.2014 - 08.2015
- Delivered high-volume verbal communication via phone, guiding individuals through complex enrollment processes
- Clearly explained requirements, deadlines, and program details to diverse audiences
- Maintained accurate documentation aligned with institutional policies.
Attorney-at-Law
Legal Aid Council
West Indies
01.2013 - 07.2013
- Communicated legal rights and obligations to clients, simplifying complex legal concepts
- Advocated in criminal and civil proceedings
- Drafted and executed legal documents in compliance with applicable regulations
- Handled confidential client matters with professionalism
- Managed case files and ensured accurate documentation.
Education
Master of Laws (LL.M.) -
University of Houston Law Center
Legal Education Certificate -
Norman Manley Law School
Bachelor of Laws (LL.B., Hons) -
University of London
Diploma in Spanish Document Translation -
Language Training Center
West IndiesCertificate in Mediation & Arbitration -
Dispute Resolution Foundation
West IndiesBachelor of Arts - Spanish & French
University of the West Indies
Skills
- Well-Being Communications
- Employee Communications (Verbal & Written)
- Compliance Communication Support
- Stakeholder & Vendor Coordination
- Employee Engagement & Program Support
- Data Analysis & Reporting
- Documentation & Audit Readiness
- Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Salesforce
- Adobe
Timeline
Program Professional
HealthTrust Workforce Solutions
02.2021 - Current
Law Clerk
Haynes Law, PLLC
01.2019 - 04.2019
Marketing Consultant
Weatherby Healthcare
01.2018 - 06.2018
Candidate Relationship Manager
MedPro Healthcare Staffing
11.2015 - 06.2017
Admissions Advisor
Kaplan University
03.2014 - 08.2015
Attorney-at-Law
Legal Aid Council
01.2013 - 07.2013
Master of Laws (LL.M.) -
University of Houston Law Center
Legal Education Certificate -
Norman Manley Law School
Bachelor of Laws (LL.B., Hons) -
University of London
Diploma in Spanish Document Translation -
Language Training Center
Certificate in Mediation & Arbitration -
Dispute Resolution Foundation
Bachelor of Arts - Spanish & French
University of the West Indies