Ruth Ayala
Avondale,AZ
Summary
Dynamic Supervisor with a proven track record at El Súper, enhancing team productivity and customer satisfaction through strategic planning and effective communication. Excelled in staff management and complex problem-solving, fostering a positive, safe work environment. Achieved significant improvements in workflow efficiency and team collaboration, demonstrating adaptability and a goal-oriented approach.
Overview
7
7
years of professional experience
Work History
Supervisor
El Súper
7502 W Thomas Rd, Phoenix, Az 85033
08.2008 - 08.2015
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Skills
- Goal-Oriented
- Employee Motivation
- Staff Management
- Complex Problem-Solving
- Strategic Planning
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Excellent Communication
- Decision-Making
- Effective Communication
- Adaptability and Flexibility
- Problem-solving aptitude
Additional Information
I have been working for Macy's fulfillment center for 10 years. I have experience in the Packing, CSR, Prep, Active, Shoes, Home, Receiving, Induct, and Beauty departments. I also worked in the Packing Department for 2 years and in the BTY department for 5 years.
And I'm currently in the Home department and have been for 3 years.
Timeline
Supervisor
El Súper
08.2008 - 08.2015