Summary
Overview
Work History
Education
Skills
Certification
Leadership Experience
Timeline
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Ruth Bacon

Summary

Dedicated to securing part-time employment that offers flexibility and convenience, ideally located near home. Committed to leveraging skills and experience in a dynamic work environment that values adaptability and work-life balance. Eager to contribute effectively while maintaining a harmonious integration of professional and personal commitments. Seeking opportunities that align with career aspirations and lifestyle preferences.

As customer service professional, adept in fostering positive customer experiences and driving sales growth. Known for excellent interpersonal skills and adaptability in dynamic environments. Team-oriented with strong focus on achieving collective goals and ensuring customer satisfaction.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Customer Service Sales Representative

PUBLIX SUPERMARKETS
11.2002 - Current

Demonstrate New Products: Bakery, Deli, Meat, Seafood, Grocery, Produce

Improves Sales

Enhances the Customer Experience through Product Knowledge and Store Layout Knowledge

  • Managed high-volume calls while maintaining professionalism and empathy.
  • Trained new staff on company policies, procedures, and customer service standards.
  • Developed training materials focused on improving efficiency and consistency in responses.
  • Assisted customers with product inquiries and recommendations to enhance satisfaction.
  • Resolved customer complaints swiftly, employing problem-solving skills to retain loyalty and trust.

Certified Nursing Assistant

ONE BY ONE HOMECARE
02.2019 - 01.2025

Assisted Clients in their home

  • Provided direct patient care, assisting with daily activities and ensuring comfort and safety.
  • Assisted in maintaining a clean and organized environment, adhering to infection control standards.
  • Supported patients' emotional needs through compassionate communication and active listening skills.
  • Monitored vital signs and reported changes in patient conditions to healthcare team for timely intervention.
  • Supervised Clients with self administration of medications and treatments as directed by nursing staff, ensuring compliance with protocols.


Education

HEALTHCARE SCIENCES

CHATTAHOOCHEE TECHNICAL INSTITUTE
ACWORTH, GA

ASSOCIATES OF APPLIED SCIENCES - COMPUTER PROGRAMMING

CHATTAHOOCHEE TECHNICAL INSTITUTE
MARIETTA, GA

Skills

  • Customer service
  • Cashier
  • Grocery clerk
  • Promoting
  • Selling
  • Location of merchandise
  • Preparing recipes for sampling
  • Time management
  • Active listening
  • Goal oriented
  • Problem-solving
  • Product knowledge
  • Cultural awareness
  • Conflict resolution

Certification

  • Certified Nursing Assistant, State of Georgia
  • CPR and First Aid Certification

Leadership Experience

Nominated for Georgia Occupational Award of Leadership, 1988

Timeline

Certified Nursing Assistant

ONE BY ONE HOMECARE
02.2019 - 01.2025

Customer Service Sales Representative

PUBLIX SUPERMARKETS
11.2002 - Current

ASSOCIATES OF APPLIED SCIENCES - COMPUTER PROGRAMMING

CHATTAHOOCHEE TECHNICAL INSTITUTE

HEALTHCARE SCIENCES

CHATTAHOOCHEE TECHNICAL INSTITUTE
Ruth Bacon