Ruth Baez Diaz
Lorena,TX
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Seasoned Customer Associate with 8 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals and success. Timely and situationally aware employee dedicated to supporting productive work environments. Motivated professional well-versed in building productive relationships, resolving complex issues.
Overview
9
9
years of professional experience
Work History
Customer Service Associate
Walmart
Hewitt, TX
11.2013 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed and actualized customer service initiatives to decrease wait times.
- Executes excellent sales floor merchandising and selling.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Bachelor Degree Crim Jus Major in Forensic Invest. -
National University College - Bayamon
Bayamon, PR05.2020
Skills
- Calm and Professional Under Pressure
- Interpretation and Translation Services
- Responding to Difficult Customers
- Presenting Solutions
- Issue and Complaint Resolution
- Customer Support
- Understanding Customer Needs
- Spanish Speaking
- Inventory Replenishment
- Safe Work Practices
- Performance Motivation
- Excellent Attention to Detail
Timeline
Customer Service Associate
Walmart
11.2013 - Current
Bachelor Degree Crim Jus Major in Forensic Invest. -
National University College - Bayamon
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