Ruth Barragan
Selma,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
5
5
years of professional experience
Work History
Office Administrative Assistant
Kings County Human Services Agency
08.2022 - Current
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Most calls I managed in a month were 366 calls, I had increased 188% over our unit average.
- Provided clerical support to company employees by copying, faxing, and filing documents
Customer Service Representative
The Home Depot Inc
03.2020 - 06.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Promptly responded to inquiries and requests from prospective customers
Behavior Technician
California Autism Center & Learning Group
11.2018 - 01.2020
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Education
Associate of Science - Business Administration
Fresno City College
Fresno, CA06.2025
High School Diploma -
Selma High School
Selma, CA06.2018
Skills
- Inventory Supplies
- Maintenance Requirements
- Filing
- Telephone Reception
- Employee Communications
- Business Correspondence
- Manage Correspondence
- Organizing and Categorizing Data
Languages
Spanish
Native or Bilingual
Timeline
Office Administrative Assistant
Kings County Human Services Agency
08.2022 - Current
Customer Service Representative
The Home Depot Inc
03.2020 - 06.2021
Behavior Technician
California Autism Center & Learning Group
11.2018 - 01.2020
Associate of Science - Business Administration
Fresno City College
High School Diploma -
Selma High School
Similar Profiles
Elizabeth J. MartinezElizabeth J. Martinez
Eligibility Worker II at Kings County Human Services AgencyEligibility Worker II at Kings County Human Services Agency
Richard PerezRichard Perez
Eligibility Worker at Kings County Human Services AgencyEligibility Worker at Kings County Human Services Agency
Jennifer BellJennifer Bell
Social Service Worker at Kings County Human Services AgencySocial Service Worker at Kings County Human Services Agency
Lorenzo GarciaLorenzo Garcia
Eligibility Worker at Kings County Human Services AgencyEligibility Worker at Kings County Human Services Agency
YVONNE KELLYYVONNE KELLY
Pediatric Clinical Supervisor at Community Regional Medical CenterPediatric Clinical Supervisor at Community Regional Medical Center