Ruth Belloso

• Resolved customer complaints through effective communication and problem-solving.
• Collaborated with team members to enhance customer service strategies.
• Maintained high satisfaction score by consistently resolving first-call issues.
• Serve as a Peer Buddy, supporting the onboarding and development of new hires and seasonal employees.

• Assist with product knowledge and quality training initiatives, helping team members understand expectations and best practices.

• Provided premium client service through phone, email, and live chat communications.
• Resolved logistic issues with expertise, ensuring smooth transactions for clients.
• Promoted house heritage by effectively selling and reciting brand history to clients.

• As a bridal stylist my responsibilities included handling payments, assisting with inventory, answering communication with customers, and organizing appointments.
• On top of my day to day responsibilities this position also allowed to learn and create dynamic social media posts with Canva on platforms such as Pinterest and Instagram.

• Progressed from general special occasions sales to Bridal Stylist and then Customer Service Representative for Alterations Department.
• Coordinated scheduling and managed customer inquiries, addressing complaints and reviews effectively.