Ruth Cabeza
South Gate,CA
Summary
Dynamic leader with proven expertise in customer service and team leadership honed at McDonald’s. Excelled in enhancing customer satisfaction and resolving conflicts, significantly contributing to a professional and efficient work environment. Skilled in time management and staff development, adept at driving productivity and maintaining operational budgets to boost profitability.
Overview
4
4
years of professional experience
Work History
Manager
McDonald’s
01.2021 - 11.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
Education
High School Desploma - Accounting
South East High School
South Gate06.2027
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
Timeline
Manager
McDonald’s
01.2021 - 11.2024
High School Desploma - Accounting
South East High School
Similar Profiles
Brannan MoriBrannan Mori
Causal at McDonald’sCausal at McDonald’s
Cassandra WilliamsCassandra Williams
Crew Team Member at McDonald’sCrew Team Member at McDonald’s
Isabella NaderIsabella Nader
Crew Member at McDonald’sCrew Member at McDonald’s