RUTH CHITIYO
Dothan,AL
Summary
Organized and dependable candidate seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I enjoy opportunities to be creative and believe I would be a great asset at coordinating projects either singularly or in a group setting to come up with great results. Though not extensive, I do have experience in handling budgets for minor campus events for students, as well as planning and executing said events .
Overview
2
2
years of professional experience
Work History
CLIENTSERVICEREPRESENTATIVE, Everise
07.2021 - Current
- Processed payments and other transactions by phone to help clients stay current on obligations
- Used strong call management skills to control conversations and consistently meet performance targets
- Reviewed clients' documentation to assess eligibility for programs
- Documented key points of customer interactions on digital database.
Intern
University Of South Alabama Rec Center
08.2019 - 03.2020
- Sorted and organized files, spreadsheets and reports.
- Analyzed problems, identified solutions and made decisions.
- Planned and organized events for campus students
- Created budgets for decorations, posters for advertising events, and assisted in running certain events
DATAENTRYCLERK, WIS International
06.2019 - 08.2019
- Transferred data from hard copy formats into computer files and database systems
- Entered data by inputting alphabetic and numeric information using established procedures
- Stored records and related materials as backups for digital data.
Education
Bachelor of Science And/with Education Degree -
University of South Alabama
Mobile, AL05.2020
Skills
- Payment processing
- Data entry
- Problem resolution
- Customer service
- Inbound call answering
- Complaint documentation
- PROFESSIONALSUMMARY
- Consistently exceeds performance and quality targets by leveraging polished communication skills to expertly handle client needs
- Offers superior work ethic and excellent multitasking abilities
Accomplishments
Before having to cut my internship short due to Covid, in the time I was with the University of South Alabama's Rec Center I managed to assist in organizing 2 campus events. A campus pumpkin carving/ karaoke event in the fall semester of 2019, and their annual Haunted Trails event for Halloween. I was involved in all meetings regarding the events and was handed responsibility of creating the budget and activity list for the first event listed, and assisting the decorations comity for the second.
Timeline
CLIENTSERVICEREPRESENTATIVE, Everise
07.2021 - Current
Intern
University Of South Alabama Rec Center
08.2019 - 03.2020
DATAENTRYCLERK, WIS International
06.2019 - 08.2019
Bachelor of Science And/with Education Degree -
University of South Alabama
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