Ruth Cregger
Lenexa,KS
Summary
Experienced Senior Manager skilled in Customer and Master Data Management with a successful history of strategizing, executing, and supervising crucial enhancements to boost business growth and optimize efficiency. Recognized for cultivating an inclusive work environment that promotes open communication, collaboration, and creativity. Seeking fresh opportunities with a growth-focused company to continue leveraging my expertise and accomplishments.
Overview
17
17
years of professional experience
Work History
SENIOR MANAGER CUSTOMER LOGISTICS
REVLON
10.2010 - 06.2024
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Implemented and developed operational standards, policies and procedures.
- Increased customer satisfaction with timely project deliveries and seamless communication.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
BUSINESS SYSTEMS MDM MANAGER
ELIZABETH ARDEN
09.2007 - 09.2010
- Managed global business processes for item and customer master setups, including price tables
- Reduced duplicate entries and inconsistencies in master data through rigorous validation checks and approval mechanisms.
- Contributed to overall business success by maintaining high levels of data integrity and alignment with strategic objectives.
- Collaborated with IT teams to implement new MDM software solutions, increasing overall operational efficiency.
- Developed customized training materials and conducted workshops for end-users, fostering a culture of continuous learning around MDM best practices.
Education
Associate of Science - Business Administration And Management
Virginia Western Community College
Roanoke, VA01.1988
Skills
- Customer Relationship Management
- Business Analysis and Reporting
- Cross-Functional Collaboration
- Strategic Planning
- MS Office
- Documentation And Reporting
- Cross-Functional Communication
- Problem-solving abilities
- Analytical Thinking
Accomplishments
- Improved customer compliance programs and developed SOPs resulting in a 95% satisfaction rating.
- Increased employee productivity by 30% through coaching, training, and motivation.
- Streamlined global business processes and maintained SOX compliance.
Timeline
SENIOR MANAGER CUSTOMER LOGISTICS
REVLON
10.2010 - 06.2024
BUSINESS SYSTEMS MDM MANAGER
ELIZABETH ARDEN
09.2007 - 09.2010
Associate of Science - Business Administration And Management
Virginia Western Community College
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