Ruth Ervin

• Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
• Handled office scheduling and made notes for deadlines, motions, and other important dates.
• Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
• Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
• Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
• Facilitated timely resolution of legal matters by preparing and organizing essential documents.
• Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
• Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
• Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
• Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
• Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
• Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
• Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
• Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
• Enhanced attorney effectiveness by providing timely and accurate legal research and analysis.
• Increased team efficiency by coordinating schedules, managing court dates, and ensuring timely filing of legal documents.

• Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
• Removed all boxes and related trash from sales floor and processed through compactors.
• Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
• Scanned shelves and product cases to locate expired, outdated, and spoiled items.
• Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Maintained neat, organized stockroom free of hazards.
• Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
• Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
• Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
• Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
• Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
• Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
• Minimized out-of-stock occurrences by diligently maintaining accurate inventory records and timely replenishing shelves as needed.
• Stocked designated items on shelves, end caps and displays.
• Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
• Followed orders precisely for correct items, sizes and quantities.
• Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.

Scheduling of appointments, customer contact, case filing and management, e-file, drafting attorney fee vouchers.

• Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
• Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
• Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
• Organized files for court proceedings.
• Received and placed telephone calls to clients and prospective clients.
• Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
• Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
• Screened telephone calls and forwarded to appropriate departments.
• Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
• Transcribed legal documents and phone conversations.
• Created, indexed, and maintained client binders.