Ruth Espinal
Houston
Summary
Dedicated and highly organized individual with considerable experience in providing administrative and clerical support to medical staff. Skilled in managing patient records, scheduling appointments, and providing excellent customer service. Proven record of accurately collecting patient payments and billing information.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Pro Health Clinic
02.2025 - 12.2025
- Assisted healthcare providers in delivering patient care and managing clinic operations.
- Coordinated patient appointments, ensuring optimal scheduling and minimal wait times.
- Collaborated with medical staff to maintain accurate patient records in electronic health systems.
- Educated patients on treatment plans, medications, and preventative care strategies.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
Medical Assistant Receptionist
Pucillo Family Practice
06.2020 - 02.2025
- Scanned documents into EMR systems accurately and efficiently
- Checked patients in and out electronically via computer system
- Managed front desk operations including filing, sorting mail, faxing documents
- Managed patient check-ins by verifying insurance coverage, collecting payments, and updating accounts accordingly
- Answered incoming calls and directed them to the appropriate personnel
- Greeted patients and visitors in a friendly, professional manner
- Managed calendar of events and schedules, coordinating appointments for staff members.
Registered Medical Assistant
Reach family clinic
04.2019 - 05.2020
- Administered injections per physician orders while adhering to safety guidelines set forth by the facility's policy manual
- Authorized drug refills and provided prescription information to pharmacies
- Performed routine office duties such as scheduling appointments, filing charts and answering phones
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements accurately and reported any abnormalities to the supervising physician
- Performed laboratory tests such as urinalysis and blood tests under the supervision of a physician.
Registered Medical Assistant
Excel clinic
03.2017 - 03.2019
- Recorded patients' medical history, vital statistics, and information such as test resulted in medical records
- Conducted pre-authorizations and referrals to meet third-party insurer requirements
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival
- Educated patients about their conditions and treatments
- Excelled in patient care services, including vital signs, EKGs, injections and phlebotomy
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Education
Some College (No Degree) - Medical Assisting
Franklin Institute
New York, NYSkills
- Front Desk Operations
- CPR Certified
- Prescription Refills
- Adaptable and Flexible
- Phlebotomy
- Laboratory testing
- Appointment Scheduling
- Typing and Filing
- Insurance Verification
Certification
- Registered medical assistant
- Heart health association cpr
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Pro Health Clinic
02.2025 - 12.2025
Medical Assistant Receptionist
Pucillo Family Practice
06.2020 - 02.2025
Registered Medical Assistant
Reach family clinic
04.2019 - 05.2020
Registered Medical Assistant
Excel clinic
03.2017 - 03.2019
Some College (No Degree) - Medical Assisting
Franklin Institute