Ruth Hailstone
Cedar City,UT
Summary
Dedicated banquet server with expertise in customer service, teamwork, and time management. Known for delivering exceptional service and ensuring guest satisfaction during large-scale events.
Overview
3
3
years of professional experience
Work History
Banquet Server
The Church Of Jesus Christ Of Latter-day Saints
Salt Lake City, UT
06.1987 - 07.1990
- Delivered exceptional service during large-scale events, ensuring guest satisfaction and positive experiences.
- Collaborated with team members to set up and break down banquet areas efficiently.
- Assisted in menu execution, maintaining food presentation standards throughout events.
- Managed table settings and prepared dining areas for diverse event types.
- Responded promptly to guest inquiries, addressing concerns with professionalism and courtesy.
- Coordinated with kitchen staff to ensure timely service delivery of meals during events.
- Monitored inventory supplies for banquet services, facilitating timely reorders as needed.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Adhered to all health and safety regulations while serving food and beverages.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided friendly, courteous service to create memorable moments for guests.
- Worked with banquet manager to coordinate event set up and schedule.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Arranged linens and table settings according to seating plan and event theme.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Answered guest questions about event plans and food service choices.
- Responded to guest inquiries and requests promptly and courteously.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Handled food and beverage orders for up to [Number] guests, delivering prompt and friendly service.
- Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
Education
Associate of Science -
Brigham Young University
Provo, UTSkills
- Strong teamwork
- Time management
- Customer service
- Food service
Languages
Spanish
Limited Working
Timeline
Banquet Server
The Church Of Jesus Christ Of Latter-day Saints
06.1987 - 07.1990
Associate of Science -
Brigham Young University