Ruthie Majoria
Cape Coral,FL
Summary
Accomplished Seafood Specialist at Publix with expertise in food safety regulations and exceptional customer service. Enhanced store reputation by reducing waste and optimizing stock levels. Proven ability to train staff and collaborate with vendors, ensuring high-quality products. Reliable and responsible, consistently delivering outstanding results and fostering a positive customer experience.
Overview
25
25
years of professional experience
Work History
Seafood Specialist
Publix
Cape Coral, FL
10.2000 - Current
- Managed seafood department operations, ensuring freshness and quality standards.
- Trained staff on seafood handling techniques and customer service excellence.
- Developed product displays to enhance visual appeal and drive sales.
- Collaborated with vendors to source high-quality seafood products at competitive prices.
- Implemented inventory control measures, reducing waste and optimizing stock levels.
- Enhanced customer experience by providing expert knowledge on seafood preparation and cooking methods.
- Contributed to increased store reputation through exceptional customer service, addressing concerns promptly and professionally.
- Cleaned and sanitized equipment, tools, and work surfaces.
- Washed floors, walls, coolers and storage shelves.
- Checked quality of products and removed expired items.
Sales Associate
Bed Bath & Beyond
Cape Coral, FL
04.2017 - 05.2023
- Resolved customer inquiries and complaints efficiently, maintaining high satisfaction rates.
- Implemented promotional displays, increasing visibility of seasonal products for enhanced sales opportunities.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
Cape Coral High School
Cape Coral, FLSkills
- Sanitation practices
- Product presentation
- Food safety regulations
- Waste reduction
- Health code compliance
- Workplace safety
- Food safety
- Stock rotation
- Fixing displays
- Upselling
- Sanitizing surfaces
- Teamwork
- Friendly and helpful
- Customer service
- Honest and dependable
- Reliable and responsible
- Reliability
- Cash handling
- Flexible hours
- Cash register operation
- Store opening and closing
Timeline
Sales Associate
Bed Bath & Beyond
04.2017 - 05.2023
Seafood Specialist
Publix
10.2000 - Current
High School Diploma -
Cape Coral High School