RUTH NSEYA
GREENWOOD,IN
Summary
Detail-oriented Accounting Graduate experienced in leasing, customer service, sales, and administration. Delivered exceptional results through strong communication, problem-solving, and interpersonal skills. Committed to adaptability and professionalism while managing multiple priorities.
Overview
3
3
years of post-secondary education
7
7
years of professional experience
Work History
Leasing Consultant
AION Management
Indianapolis, IN
03.2026 - Current
- Manage the full leasing process from initial prospect inquiry and application through approval, move-in, and ongoing resident support.
- Conduct property tours and effectively present floor plans, amenities, pricing, lease terms, and community policies to prospective residents.
- Guided applicants through application process, ensuring accurate and efficient completion of documentation.
- Manage lease renewals, communicate renewal options, and assist residents throughout the renewal process.
- Built and maintained strong resident relationships through responsive, professional customer service and proactive addressing of resident needs.
- Process resident payments, deposits, and related transactions while maintaining accurate records.
- Monitored delinquent accounts, communicated with residents about outstanding balances, and facilitated timely resolution of past-due accounts.
Lease Consultant
Silver Edge
Indianapolis, Indiana
11.2024 - 03.2026
- Conducted property tours and addressed housing inquiries to enhance resident engagement
- Partnered with team members to market available units and achieve occupancy targets
- Clarified lease terms, pricing, and community amenities to ensure resident understanding
- Provided multilingual communication support in French, Swahili, and Zulu to better serve diverse residents
Sales Representative
Credence Inno
Ina, Illinois
03.2023 - 11.2024
- Assisted customers with product selection and sales, fostering lasting customer relationships
- Collaborated with team members to promote products, enhancing overall sales performance
- Processed cash, credit, and debit transactions accurately using POS systems
- Processed cash, credit, and debit transactions accurately to ensure smooth customer transactions
Customer Service/Cashier
PUBLIX SUPERMARKET COMPANY
Tallahassee, Florida
06.2020 - 06.2021
- Responsible for delivering exceptional service to customers while managing transactions efficiently.
- Engaging with customers to understand their needs, answer inquiries, and provide assistance with product selection.
- Accurately processing transactions using cash registers, handling cash, credit, and debit card payments, and maintaining a balanced cash drawer.
- Resolved customer complaints and issues, focusing on solutions that improved customer satisfaction.
- Maintained knowledge of product offerings, promotions, and store policies to provide accurate information and recommendations.
INTERPRETER
Leon County Schools
Tallahassee, Fl
09.2019 - 06.2021
- Functioned as a French, Swahili, and Zulu translator and interpreter for parents and students during PTA meetings, classroom sessions, and school conferences
- Interpreted for parents and students in French, Swahili, and Zulu during PTA meetings, classroom sessions, and school conferences to enhance communication and engagement
- Guided multilingual families in comprehending school policies, academic expectations, and available resources to foster academic support
- Maintained professionalism, accuracy, and confidentiality in all translation services
Education
Bachelor of Science - Accounting And Finance
University of Indianapolis
Indianapolis, IN 08.2023 - 05.2026
Skills
- Lease compliance
- Property management
- Tenant relations
- Market analysis
- Sales strategy
- Proficient in point of sale sales (POS)
- Transaction processing
- Microsoft Excel
- Budget management
- Time management
- Calm under pressure
- Self-motivation
- Interpersonal communication
Timeline
Leasing Consultant
AION Management
03.2026 - Current
Lease Consultant
Silver Edge
11.2024 - 03.2026
Bachelor of Science - Accounting And Finance
University of Indianapolis
08.2023 - 05.2026
Sales Representative
Credence Inno
03.2023 - 11.2024
Customer Service/Cashier
PUBLIX SUPERMARKET COMPANY
06.2020 - 06.2021
INTERPRETER
Leon County Schools
09.2019 - 06.2021