Ruth Segundo Padilla
Sparks
Summary
Dynamic Loan Processor at Dollar Loan Center with expertise in financial analysis and customer service. Proven ability to enhance client satisfaction through effective communication and meticulous data management. Skilled in Excel and adept at navigating complex loan disclosures, ensuring accuracy and efficiency in processing applications. Committed to delivering exceptional results and fostering client relationships.
Overview
5
5
years of professional experience
Work History
Loan Processor
Dollar Loan Center
02.2024 - Current
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
- Learned and adapted quickly to new technology and software applications.
- Exhibited computer skills in Excel and Word and created and maintained import files.
Personal Shopper
Walmart
07.2020 - 07.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
Education
No Degree - Real Estate
TMCC
08-2026
High School Diploma -
North Valley High School
06-2020
Skills
- Customer service
- Financial analysis
- Data management
- Excel spreadsheets
- Data entry
- Loan disclosures
- Credit and collections
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Loan Processor
Dollar Loan Center
02.2024 - Current
Personal Shopper
Walmart
07.2020 - 07.2023
No Degree - Real Estate
TMCC
High School Diploma -
North Valley High School
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