Ruth Peña
Springfield
Summary
Results-driven manager with expertise in team leadership, customer service, and process improvement. Proven ability to enhance production efficiency and engage employees through effective training and mentorship.
Overview
7
7
years of professional experience
Work History
Business Owner
La Tropical Snacks
Springfield, MO
10.2022 - 11.2025
- Led team in daily operational activities, ensuring adherence to quality standards.
- Implemented process improvements to enhance production efficiency and reduce waste.
- Trained and mentored staff on best practices for food safety and handling procedures.
- Monitored inventory levels and coordinated with suppliers for timely restocking.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed and motivated employees to be productive and engaged in work.
Business Owner
Taco Express
Springfield, MO
04.2019 - 08.2022
- Developed operational procedures to enhance service efficiency and customer satisfaction.
- Oversaw daily restaurant operations to ensure quality standards and compliance with health regulations.
- Managed inventory control processes, reducing waste and optimizing supply chain management.
- Trained and mentored staff to improve performance and foster a collaborative work environment.
- Implemented marketing strategies that increased brand visibility and customer engagement within the community.
- Trained and motivated employees to perform daily business functions.
Education
High School Diploma -
INVITEC
Honduras11-2007
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Business planning
- Employee training
- Bookkeeping
- Budget control
Languages
Spanish
Native or Bilingual
Timeline
Business Owner
La Tropical Snacks
10.2022 - 11.2025
Business Owner
Taco Express
04.2019 - 08.2022
High School Diploma -
INVITEC