Ruth Perez
Perth Amboy,NJ
Summary
Accomplished Shift Supervisor at Starbucks, Menlo Park, with a proven track record in staff management and customer satisfaction. Elevated store standards by staying on top of a easy flow team work plan and customer connections , enhancing team performance, and optimizing inventory control. Skilled in creative problem-solving and effective team leadership, and consistently exceeding operational goals.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
Starbucks
08.2022 - Current
- Won 2nd place in the district for the Starbucks barista championship
- Been at Menlo Park mall Starbucks for 2years , I became a trainer for about a year then was promoted to Shift Leader
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Supervised ongoing daily production phases.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
Associate In Business Administration - Business Administration
Middlesex County College
Edison, NJSkills
- Staff Management
- Customer-Oriented
- Inventory control and record keeping
- Safety understanding
- Policy Enforcement
- Cash Handling
- Team Leadership
- Team Supervision
- Team motivation
- Creative Problem-Solving
- Daily workflows
Accomplishments
Won 2nd place for the district Starbucks barista championship.
Languages
English and Spanish
Native or Bilingual
Timeline
Shift Supervisor
Starbucks
08.2022 - Current
Associate In Business Administration - Business Administration
Middlesex County College
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